Virtual Sales Account Associate

3 days ago

Lahore, Punjab, Pakistan BAT Full time
BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it together

British American Tobacco GBS Pakistan has an exciting opportunity for a Virtual Sales Account Associate in Lahore.

Role Summary

As the Virtual Sales Account Associate, your primary objective is to play a pivotal role in shaping the success of our recently inaugurated Engagement Centre. As a Sales Account Associate your responsibility will includes assisting our customer through multi-channel interactions pertaining to BAT Products/Campaign/trade activities. Your responsibilities include effective sales strategies, managing marketing activities, and territory plans to ensure a robust customer engagement that translates into successful sales outcomes.

Your Key Responsibilities Will Include
  • Implement multi-channel interactions.
  • Manage cycle activities and local area marketing effectively.
  • Complete designated company and brand tasks within agreed timeframes.
  • Ensure compliance with state legislation, brand image, distribution, merchandising, and pricing strategy.
  • Provide guidance on retail pricing and discounting communication.
  • Deploy Plan-O-Gram when required.
  • Ensure contract compliance governance and correction.
  • Align with company strategies like patch sales, optimize stock levels, and implement brand and trade strategies at the store level.
  • Manage promotions effectively.
  • Contribute to state volume, share, and profit targets using relevant resources and return on investment principles.
  • Resolve customer concerns.
  • Stay updated with system information, changes, and updates.
  • Maintain awareness relevance at the store level.
  • Develop and maintain commercial relationships with external collaborators.
  • Foster effective working relationships with internal collaborators.
  • Own the maintenance and communication of accurate trade information (pricing, outlet universe, product distribution).
  • Support any new process required by the client officially included in our range of services.

What are we looking for?

Experience Required
  • Minimum 1 year of multi-channel contact center experience
  • Inbound and outbound customer service experience.
  • FMCG sales experience with a good understanding of trade marketing strategy.
  • Prioritizing customer needs with a focus on digital progress.
  • Issue resolution expertise.
  • Experience in contact center telephony, Salesforce, SAP & CRM preferred.
  • Ability to manage script-led interactions.
  • Excellent communication skills to build relationships and provide guidance to retail partners.

Technical / Functional / Leadership Skills Required
  • Advanced English proficiency with a neutral accent
  • Advanced Microsoft Office skills
  • Financial and commercial acumen
  • Analytical capability
  • Account/patch management
  • Sales planning

Education / Qualifications / Certifications Required
  • A bachelor's degree in a business field

What we offer you?
  • We offer a market leading annual performance bonus (subject to eligibility)
  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We're one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
#J-18808-Ljbffr

  • Sales Growth Catalyst

    2 days ago

    Lahore, Punjab, Pakistan beBeeEngagement Full time 800,000 - 1,000,000

    Job Title:Virtual Sales Account AssociateAbout the Role:We are looking for a skilled Virtual Sales Account Associate to join our team in Lahore. As a Virtual Sales Account Associate, you will play a pivotal role in shaping the success of our Engagement Centre.Key Responsibilities:Implement multi-channel interactions with customers.Manage cycle activities and...

  • Sales Account Executive

    2 weeks ago

    Lahore, Punjab, Pakistan Robust LLC Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Are you a confident communicator with a passion for closing sales and helping businesses scale through virtual staffing?RobustVA is growing fast, and we're looking for a Sales Account Executive to join us onsite at our Gulberg office. You'll be responsible...

  • Associate Key Account Manager

    3 weeks ago

    Lahore, Punjab, Pakistan Emten Private Ltd Full time

    Emten is a gamified marketing and hiring platform and is looking for Associate Key Account Managers in B2B sales.Job Description of Associate Key Account Manager:The Associate Key Account Manager's responsibilities include helping key account managers in growing the company's revenue by ensuring that key clients are satisfied with the services provided,...

  • Sales Account Executive

    1 week ago

    Lahore, Punjab, Pakistan Robust LLC Full time

    We're Hiring: Sales Account Executive (Onsite – Full Sales Cycle)Are you a confident communicator with a passion for closing sales and helping businesses scale through virtual staffing?RobustVA is growing fast, and we're looking for a Sales Account Executive to join us onsite at our Gulberg office. You'll be responsible for the entire sales cycle from...

  • Senior Accounting Associate

    2 days ago

    Lahore, Punjab, Pakistan beBeeAccounting Full time 500,000 - 700,000

    Job Title: Senior Accounting AssociateThis role involves assisting senior accountants in maintaining organized financial records for multiple clients, reconciling accounts, and providing support during reporting.

  • Accounting Office Associate

    1 day ago

    Lahore, Punjab, Pakistan Info Resume Edge Full time

    The Accounting Office Associate provides essential support to the accounting department by performing daily financial and clerical tasks. This role ensures accurate processing of transactions, maintains organized records, assists with reconciliations, and helps keep the office running smoothly. The position requires attention to detail, basic accounting...

  • Finance And Accounting Associate

    2 weeks ago

    Lahore, Punjab, Pakistan SQI Engineering Full time

    Job Description:We are seeking a Finance Associate with a strong foundation in accounts and finance, proficiency in financial software, and experience working with international clients.Key Responsibilities:Manage financial transactions, reconciliations, and reporting.Utilize Zoho, Xero, QuickBooks, and Excel for financial analysis and record-keeping.Assist...

  • Sales Associate

    3 weeks ago

    Lahore, Punjab, Pakistan Saving Plans Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Saving PlansHelping Individuals & Businesses Secure Their FutureLife, Health & Takaful Insurance | Individual & Group Plans | Financial Security AdvisorCompany DescriptionWe suggest you enter details here.Role...

  • Sales Associates

    4 weeks ago

    Lahore, Punjab, Pakistan Sheranwala Developers Full time

    Job Description:We are looking for experienced Sales Associates (minimum 2 years) to join our team in Lahore. Ideal candidates should have strong communication skills and a passion for real estate sales.Locations: Wapda Town, Izmir Extension, IEP Engineers TownExperience: Minimum 2 yearsAge Limit: 25 to 450 yearsTiming: 10:00am to 06:00pmShortlisted...

  • Sales Development Associate

    2 weeks ago

    Lahore, Punjab, Pakistan HR POD Careers Full time

    Requirements:Bachelor's degree in Business Administration, Marketing, Sales.Fresh or maximum 2 years of similar experience.Experience in B2B sales (prefered in IT hardware, Telecom) in international market.Excellent Communication and Sales skills.Ability to work independently + plus team and meet sales targets.Excellent time management and organizational...