Gorgias Technical Customer Service Representative
3 days ago
1 week ago Be among the first 25 applicants
We're Hiring: Gorgias Technical Customer Service Representative (Remote)
About The Job
TalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready to grow with a winning team.
- Full-time, remote position
- 6AM - 3PM PST (Monday to Friday) with 1-hour unpaid break
- Paid training hours: 11PM - 7AM PST (Sunday to Thursday)
- Work with global teammates in a fast-paced E-Commerce environment
- Immediate start preferred for qualified candidates
About The Job
TalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready to grow with a winning team.
- Full-time, remote position
- 6AM - 3PM PST (Monday to Friday) with 1-hour unpaid break
- Paid training hours: 11PM - 7AM PST (Sunday to Thursday)
- Work with global teammates in a fast-paced E-Commerce environment
- Immediate start preferred for qualified candidates
- Provide high-level technical support via Gorgias CRM (email, chat, and troubleshooting)
- Analyze data and offer insights for customer experience improvements
- Own ticket resolution end-to-end with accountability and urgency
- Track backlogs and ensure all customer queries are resolved promptly
- Deliver clear, quality-based communication that supports customer success
- 1+ year of experience in technical support or troubleshooting roles
- Exceptional written and spoken English communication skills
- Strong problem-solving skills and comfort navigating CRMs like Gorgias
- Highly motivated, intellectually curious, and resourceful
- Experience in E-Commerce or SaaS support is a strong plus
- Minimum internet speed: 20 Mbps (wired connection preferred)
- Own laptop or desktop with at least Intel i5 processor (or equivalent)
- Minimum of 8GB RAM
- Reliable power supply and quiet workspace
- Tech setup must meet remote work standards for productivity
- Project bonus opportunities and annual salary increase
- Permanent remote setup with long-term stability
- PTO and paid holidays
- Health and dental coverage or health stipend depending on location
- Career path opportunities: Team Lead, Trainer, and more
- Fast-growing company with room for advancement
- Collaborative and values-driven culture
- High-level training and support from a global team
- Opportunities to work with top-tier E-Commerce brands
- Commitment to personal and professional development
- Seniority levelEntry level
- Employment typeFull-time
- Job functionOther
- IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at TalentPop App by 2x
Get notified about new Customer Service Representative jobs in Peshawar, Khyber Pakhtunkhwa, Pakistan.
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
Peshawar City Tehsil, Pakistan TalentPop App Full timeWe're Hiring: Gorgias Technical Customer Service Representative (Remote)TalentPop is partnering with a fast-growing E-Commerce brand to hire a Gorgias Technical Customer Service Representative. This senior-level remote role is ideal for candidates who excel in high-performance support environments and are eager to grow with a dynamic team.Full-time, remote...
-
Faisalabad City Tehsil, Pakistan TalentPop App Full timeWe're Hiring: Gorgias Technical Customer Service Representative (Remote)About The JobTalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready...
-
Senior Technical Support Professional
3 days ago
Peshawar City Tehsil, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a seasoned Gorgias Technical Customer Service Representative to join our team. As a key member of our support staff, you will provide top-notch technical assistance to customers via various communication channels.The ideal candidate will possess exceptional problem-solving skills, be comfortable navigating CRMs like Gorgias, and...
-
Customer Service Specialist
2 weeks ago
Peshawar City Tehsil, Pakistan beBee Careers Full timeAbout TalentPop App, we are on a mission to deliver world-class service and make a meaningful impact with every interaction.ResponsibilitiesCustomer Support Specialist: Address customer inquiries through email, phone, live chat, and/or social media.Order Management: Assist customers with orders, shipping, product details, and...
-
Technical Customer Support Advocate
2 days ago
Peshawar City Tehsil, Pakistan beBee Careers Full timeSenior Technical Support SpecialistWe're seeking a skilled Senior Technical Support Specialist to join our fast-paced E-Commerce environment. This senior-level remote role is ideal for candidates who excel in high-performance support environments and are eager to grow with a dynamic team.Full-time, remote position6AM - 3PM PST (Monday to Friday) with 1-hour...
-
2. Customer Service Representative
2 weeks ago
Faisalabad City Tehsil, Pakistan Interstate AC Service Full timeLocation: Second Floor, 33B D Ground, Block B People's Colony No 1, Faisalabad, PunjabPhone: +92 316 5727772FEMALES ENCOURAGED TO APPLYNote:We might ask for your recent work contact references.To apply, please submit your resume and cover letter to hr@a1jewellers.com.Customer Service Representative (CSR)The ideal candidate will have a strong background in...
-
Customer Service Associate
5 days ago
Peshawar City Tehsil, Pakistan beBee Careers Full timeAbout Customer Service RolesSupport customers with orders, shipping, product details, and returns.Handle customer inquiries through email, phone, live chat, and/or social media.Key Responsibilities:Provide thoughtful, high-quality responses that reflect service standards.Requirements:Proficiency in English (both written and verbal)At least 1 year of customer...
-
Customer Service Representative
2 weeks ago
Peshawar City Tehsil, Pakistan beBee Careers Full timeCustomer Service Representative RoleWe are looking for a Customer Service Representative to join our team. This role involves interacting with customers via various channels, providing accurate and professional responses to their queries.The ideal candidate will be able to identify customers' needs, clarify information, research issues, and provide solutions...
-
Customer Service Representative
2 weeks ago
Peshawar City Tehsil, Pakistan Martvers Full timeJob ResponsibilitiesMaintaining a positive, empathetic and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
-
Customer Service Representative
4 weeks ago
Faisalabad City Tehsil, Pakistan Reach Foreign Full timeCompany DescriptionReach Foreign is dedicated to providing assistance to students seeking higher education from top-ranked universities around the world. We offer career counseling services to help students achieve their academic goals. As an official representative of universities in the USA, Australia, Canada, UK, and Europe, we strive to facilitate...
