Complaints Officer

Key Responsibilities:Reviewing and overlooking ongoing cases with your team, advising on ways to improve the service and streamline current processesMaintaining data and generating reports on trendsWorking to and achieving SLAs and KPIs in line with the specific customer contractRoot cause and trend analysis to reduce complaints by identifying key areas for...

About the Job: ECO - 4 (Energy company) is seeking a detail-oriented and proactive Compliance Officer to join our team. This role focuses on preparing and managing property contracts related to our energy efficiency improvement services.Responsibilities: Prepare comprehensive property contracts that clearly outline the scope of energy efficiency...

Horizon Pools is focused on providing fun and rejuvenating aquatic facilities across Pakistan to promote affordable recreation and a healthy lifestyle. The company understands the complexities of cultural and societal norms related to aqua sports and has evolved systems to make their facilities welcoming for everyone.Role DescriptionThis is a full-time...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Horizon PoolsTalent Strategist | People Operations Expert | HR Change Agent | Culture Strategist | LinkedIn AdvocateCompany DescriptionHorizon Pools focuses on providing fun and rejuvenating aquatic facilities across Pakistan to promote affordable recreation and...

We are excited to announce an opening in our customer service team in our Pakistan office located in Bahria Town Phase 4, Islamabad.As a Customer Support Officer, you will be the front-line support for our client's customers, ensuring their queries are resolved with efficiency and empathy. Your role will be pivotal in maintaining the high standards of...

Hotel One Vogue is HiringOverviewTo take total responsibility for the day-to-day running of the front of house operations, the image and standards of the customer-facing operation, and the back office functions in their entirety.Duties & ResponsibilitiesEnsure profits are maximized and targets are successfully achieved.Control costs for the property...

Key Responsibilities:Receive and acknowledge customer complaints.Keep customers informed throughout the complaint process.Liaise with the Complaints Manager to update and manage complaints processes.Capture, investigate, and document accurate information.Investigate complaints objectively according to company policies and sector requirements.Liaise with...

Complaints Manager Job DescriptionThis role is responsible for overseeing and managing complaints, ensuring timely resolution and providing high-quality customer service.Key Responsibilities:Review ongoing cases with your team to identify areas for improvement in processes and services.Maintain accurate data and generate reports on trends to inform...

We are financial services provider, recovery officer have to recover loans by calling the customers its totally office based job.So,We are looking for "Recovery Officers".Plan course of action to recover owed moneyLocate and contact debtorsUpdate account status and database regularlyComply with requirements when legal action is unavoidableHandle customers'...

Job Description:You will be comfortable dealing with people and able to carry out administrative duties with accuracy and speed. Deal with customer complaints or issues.We are offering a position for candidates with no experience, but who are motivated to learn and grow. If you are a proactive person, get in touchRequirements:Willingness to learn and develop...