Complaints Officer

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint processHandling all new incoming complaintsLiaise with the Complaints Manager to update and manage complaints processes and proceduresEnsuring complete information capture, investigation notes, and correct paperwork are documented and...

Key Responsibilities:Reviewing and overlooking ongoing cases with your team, advising on ways to improve the service and streamline current processesMaintaining data and generating reports on trendsWorking to and achieving SLAs and KPIs in line with the specific customer contractRoot cause and trend analysis to reduce complaints by identifying key areas for...

OverviewTo take total responsibility for the day-to-day running of the front of house operations, the image and standards of the customer-facing operation, and the back office functions in their entirety.Duties & ResponsibilitiesEnsure profits are maximized and targets are successfully achieved.Control costs for the property effectively.Motivate and inspire...

Job Description">Our organization is seeking a highly skilled Complaints Officer to join our team. As a Complaints Officer, you will be responsible for ensuring that customer complaints are handled efficiently and effectively.Key Responsibilities:Acknowledge and update customers on the status of their complaints in a timely manner.Handle all new incoming...

Job Purpose / OverviewTo support the day-to-day running of the front desk and front-of-house operations by providing exceptional guest service, ensuring smooth check-in and check-out procedures, maintaining company standards, and assisting with administrative and operational tasks to enhance the guest experience.Key Duties & ResponsibilitiesGreet and welcome...

We are financial services provider, recovery officer have to recover loans by calling the customers its totally office based job.So,We are looking for "Recovery Officers".Plan course of action to recover owed moneyLocate and contact debtorsUpdate account status and database regularlyComply with requirements when legal action is unavoidableHandle customers'...

Job Title: Customer Service RepresentativeThe Customer Service Representative will be responsible for ensuring customer complaints are acknowledged and addressed in a timely manner.Key Responsibilities include:Handling customer complaints and resolving issues promptly and professionally;Providing excellent customer service to ensure customer...

About the Job:As a Customer Services Trainer, you will play a pivotal role in equipping our customer-facing teams with the skills, knowledge and confidence they need to provide outstanding service. You'll be responsible for the design, delivery, and evaluation of training programmes that enhance performance, support professional development, and promote a...

About the Job:As a Customer Services Trainer, you will play a pivotal role in equipping our customer-facing teams with the skills, knowledge and confidence they need to provide outstanding service. You'll be responsible for the design, delivery, and evaluation of training programmes that enhance performance, support professional development, and promote a...

Get AI-powered advice on this job and more exclusive features.We're on the lookout for a confident andwell-spoken Outbound Sales Representativewith aBritish accentto join our team. Your main role will be to make outbound calls to both new and existing clients who requirelarge-format printing services, with a focus onupselling and securing new business.Key...