Complaints Officer

Key Responsibilities:Ensuring complaints are acknowledged and ensuring customers are kept informed throughout the complaint process.Handling all new incoming complaints.Liaise with the Complaints Manager to update and manage complaints processes and procedures.Ensuring complete information capture, investigation notes, and correct paperwork are documented...

Translation Empire PK is seeking a dedicated Quality Assurance and Complaints Officer to join our team. In this role, you will be responsible for ensuring that all complaints are handled fairly and in accordance with company policies.Main Responsibilities:Review and investigate all complaints received by the company.Ensure that all customer interactions are...

We are looking for a skilled Complaint Resolution Coordinator to join our team at Translation Empire PK. In this role, you will be responsible for handling all aspects of complaints from initial acknowledgement to resolution.Responsibilities:Manage all complaints received by the company.Collaborate with internal teams to resolve complaints efficiently.Ensure...

Key Responsibilities:Reviewing and overlooking ongoing cases with your team, advising on ways to improve the service and streamline current processes.Maintaining data and generating reports on trends.Working to and achieving SLAs and KPIs in line with the specific customer contract.Root cause and trend analysis to reduce complaints by identifying key areas...

Job Summary:We are seeking a skilled Complaints Officer to join our team at Translation Empire. The successful candidate will be responsible for ensuring that customer complaints are handled efficiently and effectively.Main Responsibilities:Acknowledge and Respond: Ensure all customer complaints are acknowledged and customers are kept informed throughout the...

Get AI-powered advice on this job and more exclusive features.Key Responsibilities:Reviewing and overlooking ongoing cases with your team, advising on ways to improve the service and streamline current processesMaintaining data and generating reports on trendsWorking to and achieving SLAs and KPIs in line with the specific customer contractRoot cause and...

Job DescriptionThis is a key leadership role within Translation Empire PK, responsible for overseeing the complaint handling process to ensure high-quality customer service. The Complaints Manager will lead a team in reviewing ongoing cases, providing advice on process improvements, and maintaining data to generate insightful reports.Key ResponsibilitiesCase...

About the PositionWe are seeking a skilled Complaints Manager to lead our complaint handling process, drive process improvements, and provide exceptional customer service.ResponsibilitiesComplaint Handling: Lead the team in reviewing and resolving complaints, providing advice on process improvements, and maintaining accurate records.Team Management: Oversee...

Horizon Pools is focused on providing fun and rejuvenating aquatic facilities across Pakistan to promote affordable recreation and a healthy lifestyle. The company understands the complexities of cultural and societal norms related to aqua sports and has evolved systems to make their facilities welcoming for everyone.Role DescriptionThis is a full-time...

Horizon Pools is a renowned aquatic facilities provider, dedicated to promoting affordable recreation and a healthy lifestyle in Pakistan.The company has developed a unique understanding of cultural and societal norms related to aqua sports, ensuring its facilities are welcoming to everyone.This full-time on-site position as a Sales Officer (Guest Relations)...

About the Role:The Complaints Officer will play a crucial role in ensuring that customer complaints are handled professionally and efficiently. The successful candidate will be responsible for handling all aspects of the complaint process, from acknowledgement to resolution.Main Responsibilities:Initial Response: Acknowledge and respond to all customer...

Job DescriptionWe are seeking an Operations Manager to lead our sales office and drive business success. The successful candidate will have a proven track record in a managerial role within the automotive parts industry and possess excellent leadership skills.Main Responsibilities:Develop and implement operational strategies to enhance productivity and...

Job Description:We are seeking a highly skilled and experienced Complaints Officer to join our team at Translation Empire. The successful candidate will be responsible for handling all aspects of the complaint process, from acknowledgement to resolution.Main Responsibilities:Complaint Handling: Handle all new incoming complaints in a timely and professional...

About the RoleWe are seeking an experienced Complaints Manager to join our team at Translation Empire PK. As a key member of our operations department, you will be responsible for leading the complaint handling process, ensuring high-quality customer service, and driving process improvements.ResponsibilitiesComplaint Handling: Lead the team in reviewing and...

Job SummaryThis mid-senior level position is responsible for managing the complaint handling process, leading a team, and driving process improvements to ensure high-quality customer service.Key ResponsibilitiesComplaint Handling: Lead the team in reviewing and resolving complaints, providing advice on process improvements, and maintaining accurate...

About Us:Translation Empire is a leading provider of translation services, dedicated to delivering high-quality language solutions to clients around the world. We are seeking a skilled Complaints Officer to join our team and help us maintain our high standards of customer service.Main Responsibilities:Complaint Handling: Handle all new incoming complaints in...

At Interio Floors, we are seeking an exceptional Operational Director to oversee the sales operations and ensure timely installations that meet customer expectations.Key ResponsibilitiesPolicies and Procedures: Develop, implement, and monitor policies and procedures for sales operations to maintain a competitive edge.Site Management: Control and supervise...

MBA (Marketing) with 2 years experience, Graduation with 5 years experience.To administer all the showroom matters regarding sales, recovery, service, spare parts, finance, and automobile booking.REGULAR DUTIES / RESPONSIBILITIESTo maintain showroom as per 5S Standards of company on a daily basis.Daily monitoring of Sales Executive Activities.Assign Target...

We are seeking a talented Dispute Resolution and Customer Care Professional to join our team at Translation Empire PK. In this role, you will be responsible for resolving customer disputes and providing exceptional customer service.Key Responsibilities:Handle all customer inquiries and complaints.Investigate disputes and provide resolutions in a fair and...

Horizon Pools is focused on providing fun and rejuvenating aquatic facilities across Pakistan to promote affordable recreation and a healthy lifestyle.The company has developed a comprehensive understanding of cultural and societal norms related to aqua sports, ensuring its facilities are inclusive and welcoming.This full-time on-site role as a Sales Officer...