Complaints Officer

Key Responsibilities:Reviewing and overlooking ongoing cases with your team, advising on ways to improve the service and streamline current processes.Maintaining data and generating reports on trends.Working to and achieving SLAs and KPIs in line with the specific customer contract.Root cause and trend analysis to reduce complaints by identifying key areas...

Job Summary:We are seeking a skilled Customer Complaint Resolution Specialist to join our team. The successful candidate will be responsible for handling customer complaints in a professional and timely manner.Main Responsibilities:Acknowledge and investigate customer complaints thoroughly.Communicate effectively with customers throughout the complaint...

Job Description:The Dispute Resolution Officer will be responsible for handling customer complaints in a fair and efficient manner. This includes investigating complaints, communicating with customers, and documenting all interactions.Main Responsibilities:Investigate customer complaints comprehensively and objectively.Communicate effectively with customers...

Job DescriptionThis is a full-time on-site role located in Rawalpindi. The Sales Officer will be responsible for customer service, lead generation, communication, sales operations, and channel sales on a day-to-day basis.Key ResponsibilitiesProvide warm and personalized welcomes to all guests.Ensure that all guest requests and complaints are handled promptly...

Horizon Pools is focused on providing fun and rejuvenating aquatic facilities across Pakistan to promote affordable recreation and a healthy lifestyle. The company understands the complexities of cultural and societal norms related to aqua sports and has evolved systems to make their facilities welcoming for everyone.Role DescriptionThis is a full-time...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Horizon PoolsTalent Strategist | People Operations Expert | HR Change Agent | Culture Strategist | LinkedIn AdvocateCompany DescriptionHorizon Pools focuses on providing fun and rejuvenating aquatic facilities across Pakistan to promote affordable recreation and...

Hotel One Vogue is HiringOverviewTo take total responsibility for the day-to-day running of the front of house operations, the image and standards of the customer-facing operation, and the back office functions in their entirety.Duties & ResponsibilitiesEnsure profits are maximized and targets are successfully achieved.Control costs for the property...

Assistant Front Office Manager (Mall 35 Facility Management)Hotel One Vogue is HiringOverviewTo take total responsibility for the day to day running of the front of house operations, the image and standards of the customer facing operation and the back office functions in their entirety.Duties & ResponsibilitiesEnsure profits are maximised and agreed targets...

Hotel One Vogue is HiringOverviewTo take total responsibility for the day-to-day running of the front of house operations, the image and standards of the customer-facing operation, and the back-office functions in their entirety.Duties & ResponsibilitiesEnsure profits are maximised and agreed targets are successfully delivered.Ensure costs are controlled for...

OverviewThis role is responsible for managing the daily activities of a showroom, focusing on sales, service, and automobile booking. The ideal candidate should have strong leadership skills, be organized, and possess excellent communication abilities.Main ResponsibilitiesMaintaining the showroom according to 5S standards.Daily monitoring of sales executive...