
Call Center Officer
5 days ago
· Respond to incoming calls and provide excellent customer service to address inquiries, complaints, and general banking-related questions.
· Handle customer requests and provide prompt resolution or escalate complex issues to the appropriate department.
· Process customer transactions accurately and efficiently.
· Maintain a high level of product knowledge to assist customers with their banking needs effectively.
· Utilize the bank's customer relationship management (CRM) system to document interactions and update customer profiles.
· Adhere to all regulatory and compliance guidelines while handling customer interactions.
· Strive to achieve key performance indicators (KPIs) related to customer satisfaction and call resolution.
· Identify opportunities to upsell and cross-sell bank products and services to customers when appropriate.
Bachelor's degree with proven experience of 2 to 3 years in customer service, preferably in a call center or banking environment.
Proficiency in using computers and familiarity with customer service software, CRM systems, or banking applications.
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Call Center Office Manager
4 weeks ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Description: Call Center Office Manager (5 Years Experience)About Company:Pro Work Tech is a leading Service Provider Company in Pakistan. With over 10 years of industry experience, we work with large Enterprise companies internationally. Our services encompass a wide array of call center services such as outbound and inbound calls, sales generation, and...
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Call Center Office Manager Position
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Call Center Office ManagerAbout the Role:The ideal candidate will possess strong leadership and team management skills, with a proven track record in call center management or customer service roles. A bachelor's degree or equivalent experience in a related field is required.Key Responsibilities:Call Center Management: Supervise and lead a team of...
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Call Center Liaison
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionProviding Excellent Customer ServiceWe are seeking a skilled Call Center Officer to join our team. As a Call Center Officer, you will be the first point of contact for our customers and will play a critical role in delivering exceptional customer service.
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Call Center Representative
5 days ago
Karachi, Sindh, Pakistan Ipro Telesolution Full timeCall Center Representative (Night Shift)An experienced or fresh Outbound Call Center agent is required to join the Ipro Telesolution's team. This role includes calling potential clients and arranging appointments to visit the local office. It's an appointment setting campaign - we do cold calls in selected states of USA.PACKAGE & PERKS:Basic Salary PKR...
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Call Center Operations Director
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeCall Center Office ManagerJob Summary:Spearhead call center operations and lead a team of agents to drive sales, customer satisfaction, and operational efficiency.Key Responsibilities:Call Center Leadership: Supervise and motivate team members to achieve targets and provide exceptional customer experiences. Monitor performance metrics, identify areas for...
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Call Center Inbound Representative
3 weeks ago
Karachi, Sindh, Pakistan Dental Support Full timeJob Description:We're Hiring: Inbound Call Center Agent (Dental Support Office)Location: KarachiShift Timings: 06:00PM - 02:00AMFull-Time PositionAre you passionate about delivering excellent customer service? Do you have experience in handling patient inquiries and want to be part of a growing dental support team?We are looking for a highly motivated...
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Call Center Executive
5 days ago
Karachi, Sindh, Pakistan 2W Trade Full timeInternational Company is looking for a Call Center Manager to establish a new office for the Company in Karachi and to oversee office infrastructure.Candidates with previous experience in administration and organization will be given high priority. We offer competitive salaries, good working conditions, and an interesting jobJob SpecificationThe ideal...
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Call Center Service Specialist
1 week ago
Karachi, Sindh, Pakistan beBee Careers Full timeAs a Call Center Officer, you will be the primary point of contact for customers seeking assistance with banking-related inquiries, complaints, and general questions.Key ResponsibilitiesRespond to incoming calls and provide exceptional customer service to address customer concerns and queries.Handle customer requests and resolve issues promptly or escalate...
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Call Center Team Lead
21 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Title: Call Center Team LeadThis role involves overseeing the establishment and maintenance of a new office in Karachi, focusing on call center operations.Key Responsibilities:Lead the setup and growth of a high-performing team.Maintain accurate records and reports to track performance and identify areas for improvement.Requirements:Bachelor's degree in...
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Call Center Executives
5 days ago
Karachi, Sindh, Pakistan The Universal Media Full timeCall Center Executives - Fresh CandidatesAre you a skilled communicator with a knack for sales? We're looking for enthusiastic individuals to join our team as International Call Center Executives. If you possess excellent communication and listening skills with a good command over the English language, then join usResponsibilities:Initiate outbound calls to...