Senior Onboarding Specialist

3 weeks ago

Lahore, Punjab, Pakistan Motive Full time

About the Role:

As a Senior Sales Onboarding Specialist, you will play a critical role in shaping the success of our new hires by delivering and optimizing our onboarding programs. You will provide coaching and training to entry and mid-level CS & Sales employees while also taking on a leadership role in refining enablement strategies, developing content, and driving continuous improvements to enhance new hire ramp time. You will be required to work onsite for this role.

What You'll Do:

Lead and Facilitate Sales Onboarding Programs
  1. Deliver engaging and impactful training sessions to multiple cohorts of new team members throughout their ramp period.
  2. Act as a subject matter expert on sales strategy, process adherence, and best practices.
  3. Conduct role-plays, live coaching, and feedback sessions to reinforce learning and skill application.
Drive Program Effectiveness & Optimization
  1. Identify opportunities to enhance the onboarding experience and reduce time-to-productivity.
  2. Gather and analyze feedback from new hires to improve training content and delivery.
  3. Collaborate with Sales, CS, and Enablement leadership to ensure alignment with business objectives.
  4. Provide mentorship and guidance to the Onboarding Specialists.
Develop & Maintain Enablement Content
  1. Create and refine sales enablement materials, including but not limited to:
  • Structured slide decks
  • Internal product and process one-pagers
  • Sales playbooks (excluding SOPs)
  • eLearning experiences
  • Email templates, talk tracks, and scripts
  • Role-play scenarios and facilitator guides
Ensure all materials are up-to-date, engaging, and aligned with sales methodologies.Strategic Program Management & Cross-Functional Collaboration
  1. Partner with the Sales Onboarding Program Manager to align on new initiatives and continuous improvements.
  2. Manage facilitator requests and coordinate training schedules.
  3. Support strategic onboarding projects that drive efficiency and scalability in the sales onboarding process.
  4. Act as a key liaison between Sales, CS, and Enablement teams to drive alignment on new hire development.

What We're Looking For:

  • 3+ years of experience in Sales Training, Sales Enablement, or a related role.
  • Strong facilitation and coaching skills, with the ability to engage and inspire learners.
  • Experience designing, developing, and delivering training content for sales teams.
  • Ability to analyze training effectiveness and implement improvements.
  • Strong collaboration skills with cross-functional stakeholders.
  • Passion for sales, enablement, and developing top-performing teams.
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