Chat Support Assistant

4 weeks ago

Bahawalpur City Tehsil, Pakistan Mashreq Bank Full time
Overview

At The Elite Job, we pride ourselves on being a company that values innovation, customer satisfaction, and a forward-thinking approach. Our commitment to excellence has led us to seek a Chat Support Assistant to join our dynamic team. We believe in providing remote work opportunities to talented individuals, and we are excited to extend this job offer for a Chat Support Assistant based in Lahore. This is a unique chance to join a team of professionals who are dedicated to delivering outstanding customer support while enjoying the flexibility of working from home.

Job Details

Position: Chat Support Assistant (Work from Home)

Location: Lahore

Job Type: Full-time

About The Role

We are looking for a Chat Support Assistant who can deliver exceptional customer service through our online chat platform. In this role, you will be responsible for addressing customer inquiries, resolving issues, and providing timely, professional, and friendly support. This is a work-from-home position, providing you with the flexibility to balance your work and personal life effectively.

Key Responsibilities
  • Customer Support: Engage with customers through online chat to answer inquiries, resolve issues, and provide product information.
  • Technical Assistance: Provide basic technical support to customers regarding our products or services.
  • Maintain Documentation: Keep detailed records of customer interactions, transactions, comments, and complaints.
  • Team Collaboration: Work closely with the customer support team to ensure consistent and excellent service.
  • Product Knowledge: Stay up-to-date with the company products and services to provide accurate information to customers.
Required Skills
  • Excellent Communication: Strong written communication skills and the ability to express ideas clearly and professionally in chat support.
  • Empathy: Display empathy towards customers and effectively address their concerns.
  • Problem-Solving: Quick problem-solving skills to resolve customer issues efficiently.
  • Technical Proficiency: Comfortable with basic technical troubleshooting and navigation.
  • Adaptability: Ability to learn quickly, adapt to changes, and work in a fast-paced environment.
Qualifications
  • High school diploma or equivalent.
  • Previous experience in customer support or a similar role is a plus.
Why The Elite Job?
  • Competitive salary and benefits.
  • Work from the comfort of your home.
  • Opportunities for professional development and growth within the company.
  • Be a part of a supportive and dynamic team.
How to Apply

If you are passionate about customer service, possess strong communication skills, and want to work from the comfort of your home, we encourage you to apply for this Chat Support Assistant position. Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining The Elite Job.

Join us in our mission to provide top-notch customer support and make a real impact on our customers lives. The Elite Job is an equal opportunity employer, and we welcome applications from candidates of all backgrounds.

#J-18808-Ljbffr

  • Technical Support Specialist

    4 weeks ago

    Faisalabad City Tehsil, Pakistan Motive Technologies, Inc Full time

    Who we areMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...

  • Assistant Technical Sales Support

    2 weeks ago

    Bahawalpur, Punjab, Pakistan Hannibal Power and Technology - Istanbul Branch Full time 104,000 - 130,878 per year

    We're HiringPosition: Assistant Technical Sales Support Location: Office-Bahawalpur Office Full-timeAre you someone who is good with technical expertise and managing multiple tasks? Hannibal Power and Technology is looking for an Assistant Technical Sales Support professional to join our growing teamWhat you'll do: Assist the Sales Manager with technical...

  • Support Assistant

    4 weeks ago

    Faisalabad City Tehsil, Pakistan Xoftmade Full time

    Job DescriptionThis is a IT based Support assistant job where individual needs to communicate with our clients to take the issues they have or any requirement they have. Manage daily tasks i.e billing reminders to clients, add new orders in software, social media pages management etc. Due to the different nature of work you will be guided / trained well...

  • Executive Assistant

    4 weeks ago

    Bahawalpur City Tehsil, Pakistan LDP Logistics Full time

    Overview:LDP Logistics is seeking a highly skilled and proactive Executive Assistant to support our executive team. The ideal candidate will have exceptional organizational abilities, strong judgment, and the capacity to anticipate needs and solve problems before they arise. This role requires someone who is flexible, detail-oriented, and able to manage a...

  • Teaching Assistant

    2 weeks ago

    Bahawalpur, Punjab, Pakistan Darwin Full time 200,000 - 250,000 per year

    Role DescriptionThis is a full-time on-site role located in Bahawalnagar for a Teaching Assistant. The Teaching Assistant will be responsible for supporting the main teacher in daily classroom activities, assisting in lesson planning and delivery, helping students with assignments, and managing classroom behavior. The Teaching Assistant will also support...

  • Technical Support Lead

    4 weeks ago

    Peshawar City Tehsil, Pakistan Motive Full time

    About the Role:The Lead Technical Support Engineer role is a senior subject matter expert responsible for providing complex technical support for a range of products and services. As an L4 support engineer, the Lead Technical Support Engineer is the go-to individual for troubleshooting complex issues or product-level bugs that cannot be resolved by Technical...

  • Digital Marketing Assistant

    4 days ago

    Bahawalpur, Punjab, Pakistan Foresight Analytics & Solutions LTD Full time 300,000 - 600,000 per year

    We are looking for a Digital Marketing Assistant to join our team on a long-term basis. The ideal candidate will have hands-on experience in social media management, content creation, blog posting, and SEO, along with the ability to support our clients in branding and fine-tuning their marketing campaigns.Key Responsibilities• Manage and grow social media...

  • Information Technology Support Engineer

    2 weeks ago

    Bahawalpur, Punjab, Pakistan Takmeel Square Full time 400,000 - 600,000 per year

    Takmeel Square is seeking a skilled and proactive IT Support Engineer to join our team in Bahawalpur. The successful candidate will be responsible for maintaining our company's IT infrastructure, providing timely and effective technical support to our employees, and ensuring the smooth operation of all hardware, software, and network systems. This role is...

  • Product Support Engineer

    4 weeks ago

    Hyderabad City Taluka, Pakistan Secfix Full time

    About SecfixSecfix automates security compliance for SMBs in Europe. We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 fast and easy. Our platform integrates with a company's tech stack (like AWS, Azure AD, Jira, etc.), automatically extracts the data needed for compliance, and creates a checklist to become and remain compliant.About Our TeamWe're a...

  • Client Success

    2 weeks ago

    Bahawalpur, Punjab, Pakistan TTT Full time 900,000 - 1,200,000 per year

    The Tech Tribe (TTT) is seeking aClient Success / Support Specialistto join our team for an international SaaS client. This is aHybrid, full-time role (US business hours)that combinescustomer support, technical troubleshooting, and digital marketing know-how.You'll be helping clients onboard, configure, and optimize their use of SaaS platforms in the...