
Customer Relationship Manager
2 weeks ago
We are hiring a Customer Relationship Manager (CRM) with strong experience in medical billing and US client communication. The ideal candidate will have excellent communication skills and hands-on experience with CRM tools like EHR/EMR.
Responsibilities- Maintain and strengthen relationships with USA-based clients.
- Handle end-to-end medical billing operations.
- Communicate professionally via phone, email, and chat.
- Use CRM software (EHR/EMR) to manage client records and interactions.
- Address and resolve client issues in a timely manner.
- Coordinate with internal departments to ensure smooth service delivery.
- Excellent English communication skills (verbal & written)
- Proven experience in Medical Billing (mandatory)
- Familiarity with CRM tools like EHR, EMR, etc.
- Bachelor's Degree (compulsory)
- Experience dealing with US healthcare clients
- Willingness to work onsite during night shift (6 PM – 3 AM)
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