
Senior Telesales Manager
1 week ago
ecShirt Limited needs a Senior TeleSales Manager. ecShirt Limited is a multinational company with its offshore telemarketing office based in Faisal Town, Lahore.
The Senior TeleSales Manager will report to the Sales Director. He/she will manage a team of Sales Specialists at our office. He/she will be responsible for training, coaching, mentoring, and delivering required targets, working cross-functionally with other departments and prioritizing team workload. The ideal candidate will have experience working in a sales-driven call center, specifically in a sales leadership role.
Excellent base salary along with attractive sales commission is being offered.
Job Specification- Mentor and coach a team of Inside Sales Specialists to exceed sales goals
- Run weekly sales reports to track sales trends and productivity
- Develop recommendations for organizational and process improvements to ensure efficient selling practices
- Manage and prioritize daily workload
- Conduct weekly team meetings
- Prepare and present weekly forecast to Director Sales
- Manage the administrative process of the sales team, to ensure documentation is obtained and submitted promptly
- Recognize outstanding performers and mentor those who are not delivering required targets
- Liaise with the Sales Director, Operations, and Marketing team on lead volume and quality
- Bachelor's degree from an accredited college or university
- Call center management experience preferred
- Minimum of 3 years sales management experience required
- Effective demonstration of sales process, able to identify buying criteria, eliminate objections, and develop solutions to close sales
- Outstanding interpersonal and presentation skills
- Experience of selling services highly preferred
- Ability to organize, prioritize and effectively multi-task daily and meet deadlines
- Assertive, confident and clear communicator via e-mail, phone, and face-to-face
- Excellent PC aptitude including CRM skills and Google applications
- Highly proficient with desktop applications such as MS Office, and Web Browsers
- Excellent English written and verbal communication skills required
ecShirt.com is an Equal Opportunity employer.
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