Lead, Software Asset Management

Overview

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role

The Lead, Software Asset Management will play a critical role in the Asset and Operations team, focusing on the governance, optimization, and lifecycle management of software assets across the enterprise. This position will be based in Hyderabad and will report directly to the Senior Manager, Enterprise Asset Operations Management.

As a key contributor to enterprise asset operations, this role will be responsible for managing the end-to-end lifecycle of software assets using the ServiceNow Software Asset Management (SAM) module. The Lead, Software Asset Manager will ensure compliance with licensing agreements, optimize software usage, and support audit readiness. This role requires deep expertise in software licensing models, ServiceNow SAM configuration, and cross-functional collaboration with procurement, finance, and IT operations teams.

Your Role Accountabilities

• Software Asset Lifecycle Management
  • Manage the full lifecycle of software assets, from procurement and deployment to usage tracking and retirement.
  • Maintain accurate records of software entitlements, installations, and usage across the organization.
  • Ensure timely updates to software asset records and alignment with procurement and deployment activities.
• ServiceNow SAM Administration
  • Configure and maintain the ServiceNow Software Asset Management module to support enterprise software governance.
  • Automate software normalization, reconciliation, and compliance workflows.
  • Integrate SAM with procurement systems, CMDB, and discovery tools to ensure data accuracy and consistency.
• License Compliance & Optimization
  • Monitor software usage to ensure compliance with vendor licensing agreements.
  • Identify and remediate over-licensed, underutilized, or unauthorized software.
  • Support internal and external audits by generating compliance reports and managing vendor documentation.
• Stakeholder Collaboration
  • Partner with procurement, finance, legal, and IT operations teams to align software asset management practices with business needs.
  • Act as a subject matter expert on software licensing models and SAM capabilities.
  • Provide training and guidance to stakeholders on software asset lifecycle processes and ServiceNow SAM usage.
• Reporting & Continuous Improvement
  • Develop and maintain dashboards and reports on license utilization, compliance status, and cost savings.
  • Identify opportunities for process improvement and automation to enhance software asset visibility and governance.
  • Stay current with ServiceNow platform updates and software asset management trends.

Qualifications & Experiences

• 6+ years of experience in IT Asset Management, with a focus on software asset lifecycle and license compliance.
• Proven experience with ServiceNow Software Asset Management (SAM Pro), including configuration and workflow automation.
• Strong understanding of software licensing models (e.g., per user, per device, subscription, perpetual).
• Experience with software audits, vendor negotiations, and compliance reporting.
• Excellent analytical, organizational, and communication skills.
• Bachelor's degree in Information Technology, Business Administration, or a related field.

Not Required but preferred experience:

• ServiceNow certifications (e.g., Certified Implementation Specialist – SAM, Certified System Administrator).
• ITIL Foundation or higher-level certifications.
• Experience managing software assets in a global enterprise environment.
• Familiarity with major software vendors (e.g., Microsoft, Adobe, Oracle, IBM) and their licensing terms.

How We Get Things Done…

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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