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Incoming Call Representative

2 weeks ago


Islamabad, Islamabad, Pakistan VA Solutions Full time

V A Solutions is seeking a highly motivated and customer-focused individual to fill the position of Customer Support Representative. The successful candidate will be responsible for handling incoming calls, ensuring customer satisfaction, and resolving issues efficiently.

Responsibilities:

The ideal candidate will possess excellent communication skills, a strong command of English, and previous customer service experience. They will also have the ability to multitask, manage time effectively, and provide solutions to customer problems.

  • Inbound calls management
  • Order dispatch and delivery assistance
  • Post-purchase support and issue resolution
  • Multitasking and time management

Requirements:

  • Excellent communication and problem-solving skills
  • Previous customer service experience
  • Ability to multitask and manage time effectively