Client Relationship Manager

5 days ago

Lahore, Punjab, Pakistan beBeeCustomerSuccess Full time 800,000 - 1,200,000

As a key player in delivering exceptional customer experiences, this role offers an exciting opportunity to build strong relationships with clients and provide top-tier service.

Key Responsibilities
  • Take ownership of customer satisfaction, resolving complex issues through collaboration with various teams.
  • Research and gather information from multiple tools to keep customers engaged and informed.
  • Tailor communication styles effectively to suit different audiences and preferences.
  • Work independently, manage time efficiently, and prioritize tasks in a fast-paced environment.
  • Share expertise and welcome feedback in a collaborative culture that values open communication.
  • Effectively manage multiple tasks, organize, and prioritize responsibilities.

Requirements

  • Bachelor's degree from a reputable institution.
  • 0 – 2 years of experience in client-facing roles.
  • Strong written and verbal communication skills, including telephone etiquette.
  • Understanding of customer service principles and effective methods.
  • Experience in client communication and relationship-building.
  • Ability to work during US timings, adapting to changing schedules as needed.

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