Call Center Operations Director

Call Center SpecialistWe are looking for a highly skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service, verifying customer information, and collaborating with internal stakeholders to resolve issues.Responsibilities:Verify customer information and ensure...

Join Our Growing Team in the US Real Estate IndustryJob Title: Call Center Agent – Night Shift (US Real Estate Campaign)Location: Chaklala Scheme 3Shift: Night Shift (Aligning with US Time Zones)Schedule: Monday to Friday, 8 PM – 5 AM PSTAre you a confident communicator with a knack for connecting with people? Do you thrive in a fast-paced,...

We are looking for a Team Lead for an American Call Center.You will be responsible for supervising, managing, and motivating team members on a daily basis. As a team leader, you will serve as the contact point for all team members, so excellent communication skills are essential. You should also be proactive to ensure smooth team operations and effective...

As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers using provided data and introducing them to our products and services.Main Objectives:To establish meaningful connections with potential clients through effective communicationTo record essential details of potential clientsTo provide valuable feedback on...

About the RoleThe Quality Assurance Specialist will play a critical role in ensuring the high quality of customer interactions in our call center.Main DutiesEvaluating call recordings to identify areas for improvement.Providing actionable feedback to improve agent performance.QualificationsPrevious call center experience, preferably in an auto insurance...

Job DescriptionThe Call Center Operations Manager will play a critical role in driving business growth, delivering exceptional customer service, and fostering a positive work environment. Key responsibilities include:Key AccountabilitiesCustomer Service Excellence: Ensure that all customer interactions are handled professionally, promptly, and with a high...

Senior Recruitment Consultant at Recruitment World IslamabadWe are seeking experienced Tele Sales Officers with strong English communication skills. This is a full-time, office-based position during the night shift.The Tele Sales Officer will be responsible for making outbound calls to potential customers using provided data and introducing them to our...

About the RoleWe are seeking an experienced Call Center Operations Manager to join our team. As a key member of our operations department, you will be responsible for leading the daily operations of the contact center, driving business growth, and delivering exceptional customer service.ResponsibilitiesOperational Management: Oversee the day-to-day...

Job Title:Financial Operations DirectorJob Description:We are looking for an experienced Financial Operations Director to lead the financial operations of our organization.The ideal candidate will be responsible for overseeing financial activities, including budgeting, accounting, and reporting.They will also develop and implement internal control mechanisms...

Operations Improvement SpecialistWe are seeking an experienced Operations Improvement Specialist to join our team. In this role, you will be responsible for conducting research on escalated calls and developing recommendations to improve contact center performance and customer satisfaction.