Technical Services Manager

7 days ago

Sahiwal, Punjab, Pakistan beBee Careers Full time

Job Title: IT Operations Lead

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Salary:  Competitive compensation package including base salary, benefits, and incentives.

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Job Description:

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We are seeking an experienced IT Operations Lead to oversee the installation, configuration, and maintenance of servers, network devices, and computer systems. The successful candidate will be responsible for monitoring and managing server backups, disaster recovery plans, and data protection protocols. Additionally, they will supervise and provide second-level technical support to IT staff and end-users, as well as troubleshoot system errors, application bugs, network outages, and hardware failures.

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Key Responsibilities:

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Oversee the installation, configuration, and maintenance of servers, network devices, and computer systems.",

Monitor and manage server backups, disaster recovery plans, and data protection protocols.",

Supervise and provide second-level technical support to IT staff and end-users.",

Troubleshoot system errors, application bugs, network outages, and hardware failures.",

Ensure system security and user access management in compliance with institutional policies.",

Lead and guide IT support staff, assign tasks, and monitor performance.",

Conduct periodic training sessions for staff and faculty on new tools or policies.",

Maintain documentation of IT procedures, asset inventory, and support logs.",

Assist in planning and implementing IT projects such as campus automation, smart classrooms, and digital transformation.",

Ensure timely execution of IT tasks during admissions, exams, and major university events.",

Contribute to IT strategy development and infrastructure upgrades.",

Ensure compliance with IT security standards, data privacy laws, and internal IT policies.",

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Required Skills and Qualifications:

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The ideal candidate will possess a strong background in IT operations, excellent leadership and communication skills, and the ability to work effectively in a fast-paced environment. They should have a proven track record of successfully leading IT teams and implementing strategic initiatives.

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Benefits:

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We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan with company match. Employees also receive paid time off, holidays, and flexible working hours.

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Other Information:

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This is an exciting opportunity to join our team and contribute to the success of our organization. If you are a motivated and results-driven individual with a passion for IT, we encourage you to apply.

", ],

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