Senior Operations Manager

5 days ago


Lahore, Punjab, Pakistan beBeeOperations Full time 800,000 - 1,200,000
Job Description

We are seeking a highly skilled Senior Operations Manager to lead our team of customer service representatives. The ideal candidate will have excellent communication and leadership skills, with the ability to motivate and guide their team members to achieve exceptional results.

  • Lead a team of customer service representatives on inbound and outbound operations.
  • Communicate the company vision, purpose, and core values to employees.
  • Help customer service representatives understand processes and services information in a positive and effective way.
  • Resolve customer, agent, and employee issues.
  • Conduct performance reviews and team meetings.
  • Handle escalated queries from customers and employees.
  • Perform the work of customer service representatives during peak periods.
  • Coordinate with support departments for smooth operations.
Required Skills and Qualifications

The successful candidate will possess:

  • Excellent communication and interpersonal skills.
  • A minimum of 1-2 years experience in a call center industry as a Team Lead or similar role.
  • Ability to handle and motivate a team.
  • Punctuality and hard work.
  • Long-term commitment.
  • Good hands-on Microsoft Office skills.
Benefits

We offer a competitive salary and benefits package, including:

  • A supportive and dynamic work environment.
  • Ongoing training and development opportunities.
  • A chance to work with a talented team of professionals.
Others

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please apply now.



  • Lahore, Punjab, Pakistan beBeeHotel Manager Full time 800,000 - 1,200,000

    Job Overview:This leadership role requires a strategic thinker with a passion for hospitality and a proven track record in hotel management.Key Responsibilities:Revenue Growth: Maximize revenue through effective pricing strategies, yield management, and promotional activities.Market Monitoring: Monitor market trends and competitor pricing. Develop and...


  • Lahore, Punjab, Pakistan beBeestore manager Full time $4,500 - $6,000

    Job TitleStore Manager PositionDescriptionWe are seeking an experienced and skilled individual to fill the role of Store Manager. The successful candidate will be responsible for overseeing the daily operations of our store, ensuring that all tasks are completed efficiently and effectively.ResponsibilitiesMaintaining stock levels and managing inventory...


  • Lahore, Punjab, Pakistan beBeeITOperations Full time

    Senior IT Operations ManagerThis is a high-level, strategic position that oversees the management of IT operations and support functions across all offices.The ideal candidate will have experience in leading large-scale IT initiatives, including system rollouts and process improvements. They will also possess strong project management skills, with a proven...


  • Lahore, Punjab, Pakistan Abacus Global Full time

    Abacus Global is seeking a visionary and performance-driven Senior Operations Manager – BPO (International) to take charge of its rapidly growing global contact center operations. This is a rare opportunity to shape and scale world-class BPO delivery while leading large cross-functional teams across international markets.You will be responsible for...


  • Lahore, Punjab, Pakistan beBeeMarketing Full time

    Senior Operations ManagerLead a team of approximately 30 individuals, driving operational excellence and achieving strategic objectives.Travel extensively to rural areas and villages in Pakistan, fostering relationships with key stakeholders and assessing operational needs.Attend meetings with consumer groups, ensuring alignment on business goals and market...


  • Lahore, Punjab, Pakistan beBeeAdministrative Full time 900,000 - 1,200,000

    Job Title:Administrative DirectorJob Description:The Administrative Director will oversee the development and implementation of administrative policies, procedures, and systems in alignment with the overall business strategy. This role will manage relations with government and security agencies, expenses, inventory, and policy formulation.This position will...


  • Lahore, Punjab, Pakistan beBeeFinancial Full time

    Job Title: Senior Financial Operations ManagerThe Senior Financial Operations Manager is responsible for overseeing the financial operations of the organization, ensuring that all financial obligations are met efficiently and effectively.Key Responsibilities:Financial Planning and Management: Develop and implement comprehensive financial plans to drive...

  • Operations Manager

    3 days ago


    Lahore, Punjab, Pakistan beBeeoperations Full time 600,000 - 800,000

    Operations Management RoleThis senior role oversees daily operations and addresses arising issues with professionalism and efficiency. Key responsibilities include team management, sales campaign coordination, and comprehensive reporting on orders, sales, and campaigns.


  • Lahore, Punjab, Pakistan beBeeAccountant Full time

    Senior Financial Operations ManagerThis pivotal role oversees the management of financial operations, ensuring the company's financial health and growth. The position leads the Accounts Department, overseeing day-to-day operations, and manages a team to achieve organizational goals.Key Responsibilities:Lead the Accounts Team in managing production order-wise...

  • Operations Manager

    2 weeks ago


    Lahore, Punjab, Pakistan Rebirth Education Consultants Private Limited Full time

    17 hours ago Be among the first 25 applicantsDirect message the job poster from Rebirth Education Consultants Private LimitedFounder & CEO @ Rebirh Education Consultants pvt ltd| Rebirth Immigration & Law Firm | ICEF Certified | British Council Certified | Study NSW…Company DescriptionRebirth Education Consultants is an internationally acclaimed...