Banking Application Support Officer

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Requirements

To be successful in this role, you will need:

  • A Bachelor's Degree in Computer Science, Information Systems required;
  • Minimum of 4 years of advanced Technical Support and troubleshooting experience.
  • Experience of supporting CBS (e.g., FLEXCUBE, FINASTRA), ERP or CRM will be considered a plus;
  • Or Minimum of 4 years of experience in supporting software applications;
  • Or Minimum of 4 years of experience in Oracle PL/SQL, proven ability to create and analyze complex scripts;

You will also need:

  • Sense of logic and creative problem-solving abilities.
  • Detail-oriented, well-organized work style.
  • Strong focus on resolving issue on first contact, ability to discern when issue should be escalated for higher support level.
  • Excellent verbal and written communication skills delivered over MS Teams and via email. Ability to communicate clearly.
  • Ability to work independently, stay organized and be diligent on follow-ups.
  • Solid knowledge of ITIL standard (certification will be considered a plus).
  • Strong commitment with the social mission of our organization.


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