Customer Experience Champion

3 days ago


Mirpur Khas, Sindh, Pakistan beBee Careers Full time

Are you looking for a challenging and rewarding role where you can utilize your communication skills to deliver exceptional customer experiences? As a Chat Manager, you will be responsible for overseeing live chat communications across various platforms, ensuring high responsiveness and customer satisfaction. Your key responsibilities will include monitoring and managing live chat channels, creating canned responses and templates for FAQs and product/service queries, and using chat analytics to optimize scripts and improve engagement.

Key Responsibilities:
  • Monitor and manage live chat channels across website, CRM, and social platforms.
  • Maintain a high response rate and customer satisfaction score.
  • Create canned responses and templates for FAQs and product/service queries.
  • Use chat analytics to optimize scripts and improve engagement.

We are seeking a proactive and detail-oriented individual who is highly organized and customer-focused. If you have experience as a Chat Manager or Support Manager, strong written English and communication skills, and experience with CRM systems, we encourage you to apply.

What We Offer:
  • A supportive team environment and growth opportunities.
  • Access to premium tools and professional development resources.
  • Competitive compensation package and performance-based bonuses.

This is an entry-level full-time position in the Business Consulting and Services industry. We are committed to providing our employees with a positive and inclusive work environment. Apply today and take the first step towards a rewarding career.



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