
Director of Student Experience
1 week ago
Role Summary:
We are seeking a dynamic and experienced leader to drive the implementation of student experience policy and strategies.
This key role will oversee extracurricular student-related programmes, identify development needs of students, maintain a productive learning environment and stay up to date on important student affairs.
Main Responsibilities:
- Developing Student Support Services:
- Design and deliver a broad portfolio of services that support students in their academic journey.
- Leadership and Strategy:
- Provide vision, leadership and strong strategic direction to enhance the overall quality of the students' experience.
- Student Engagement:
- Ensure students are provided with support and activities that promote their social, cultural and recreational life, build community and provide opportunities for leadership development.
- Stakeholder Collaboration:
- Work directly with stakeholders across the University to understand the student experience through student voice feedback channels and analysis of student data.
- Communication Strategy:
- Ensure students and relevant stakeholders are well informed about the student experience through an up-to-date communications strategy.
- Project Management:
- Lead key student experience projects, utilizing data to monitor and evaluate the service's activity and impact and make strategic recommendations for change.
Key Qualifications:
- A Master's degree with knowledge of the Higher Education Sector and its administration.
- IT Skills, including the use of Word, Excel Databases, and Outlook.
- Ability to demonstrate a commitment to equality, diversity and inclusivity.
- Sensitive and tactful approach to working with a diverse student community.
- Excellent communication skills (both verbal and written) for interaction with students, university departments and external organisations.
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