Customer Service Advocate

2 days ago


Lahore, Punjab, Pakistan beBeeRelationship Full time $30,000 - $50,000
Social Media Customer Relationship Specialist Role

We are seeking a highly skilled professional to provide exceptional service to customers on various social media platforms.

  • Monitor social media platforms for customer interactions and opportunities for engagement, ensuring timely responses to maintain a positive brand image.
  • Manage existing caseloads, complete follow-up tasks, and meet operational metrics to optimize efficiency and productivity.
  • Proactively identify sales leads and educate in-market customers on product functionality and services, fostering strong relationships and driving business growth.
Key Responsibilities:
  • Deliver exceptional customer experiences across multiple social media platforms, adhering to brand standards and expectations.
  • Identify and engage with potential customers to increase brand awareness and drive sales, leveraging market trends and consumer insights.
  • Utilize industry-leading tools to manage concurrent activities, improve efficiency, and enhance the overall customer experience.


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