CRM Coordinator Assistant

1 day ago

Karachi, Sindh, Pakistan beBee Careers Full time
About the Role

This role is responsible for managing customer complaints, coordinating with engineers to resolve issues, and selling companion products. The successful candidate will have excellent communication skills, be able to multitask, and meet deadlines.

Key Responsibilities
  • Receive and log client complaints and assign them to engineers for timely resolution.
  • Follow up on visits and collect client feedback on engineer performance.
  • Achieve sales targets for Companion Products.
  • Assist clients, generate IRFs, coordinate invoicing, and ensure prompt delivery.
  • Efficiently handle credit sales and follow up on payments.
  • Meet monetary targets for Repairs.
  • Receive and log repair requests, coordinate estimates, and ensure timely completion.
  • Generate IRFs, coordinate invoicing, and collect payments promptly.
  • Monitor repaired machines, inform clients, and manage outstanding payments.
  • Verify daily reports of engineers and technicians.
  • Submit daily activity reports to ACSM.
  • Maintain reports for all operations and conduct customer satisfaction surveys.
  • Forward cases to the Marketing Department.
  • Check and counter-sign contract and warranty cards.
Requirements

The ideal candidate will have a BE (Electronics) or DAE (Electronics) degree with some business background. At least one year of working experience in a similar capacity or in technical coordination is required.

  • Assistant Manager CRM

    6 days ago

    Karachi, Sindh, Pakistan SAZ Enterprises Full time

    Direct message the job poster from SAZ EnterprisesHR expert who leverages data, technology, and best practices to optimize human capital and performance. 6K+ Connections & FollowersCompany DescriptionSAZ Enterprises is the leading brand of Motorcycle spare-parts importer and distributor all over Pakistan. It is an associated company of Super Power and Super...

  • CRM Coordinator

    3 weeks ago

    Karachi, Sindh, Pakistan Limton Innovative Systems Full time

    Job description:Limton Group of companies is currently hiring for a CRM Coordinator (Female), responsible for all tasks related to complaint management, repair, and in-house companion products sales in CSD. The role requires coordination with customers to note their issues and liaise with field engineers or in-house engineers for resolution of complaints or...

  • Assistant CRM Team Lead

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Overview:This is a full-time on-site role for an Assistant CRM at [Company]. The Assistant CRM will be responsible for assisting in the management of customer relationship initiatives, data entry, and providing support to the ACRM team.The ideal candidate will have a strong background in customer service, relationship management, and data analysis.Key...

  • CRM Operations and Marketing Coordinator

    1 day ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    CRM Operations and Marketing CoordinatorThis role involves supporting marketing campaigns, managing projects, and enhancing brand visibility. The ideal candidate should have excellent communication and interpersonal skills, as well as strong organizational and time-management abilities.A Bachelor's degree in Business Administration or related field is...

  • Associate CRM Consultants

    6 days ago

    Karachi, Sindh, Pakistan Evincible Solutions Full time

    Direct message the job poster from Evincible SolutionsHuman Resource Management | Employer Branding | Organizational Development | Technical Recruiter | Talent ManagementWe are looking for a passionate and motivated Associate CRM Consultant to join our team. This entry-level position is ideal for fresh graduates or individuals with a keen interest in CRM...

  • CRM Implementation Specialist

    1 day ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking an Associate CRM Consultant to assist in implementing, configuring, and supporting CRM systems. This entry-level position is ideal for individuals with a keen interest in CRM solutions.Key Responsibilities:Implement and customize CRM systems based on client requirements.Support data migration, system configuration, and workflow automation...

  • Associate CRM Solutions Consultant

    1 day ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    This role involves assisting in the implementation, customization, and support of CRM systems. The ideal candidate will have a passion for CRM solutions and be willing to learn and grow.Key Responsibilities:Implementation and customization of CRM systems based on client needs.Data migration, system configuration, and workflow automation.Collaboration with...

  • CRM Operations Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:The Assistant CRM is a full-time on-site role that involves assisting in the management of customer relationship initiatives, data entry, and providing support to the ACRM team.The ideal candidate will have excellent communication and interpersonal skills, along with strong organizational and time-management...

  • Sales and Marketing Coordinator

    1 day ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Key Responsibilities:Performance Monitoring: Collaborate with sales teams in Karachi and Lahore to track daily performance metrics.Report Preparation: Develop detailed reports based on KPIs to ensure targets are met, providing actionable insights for the sales team.CRM Management: Maintain and update CRM systems to optimize sales processes and customer...

  • CRM Sales Administrator

    2 weeks ago

    Karachi, Sindh, Pakistan Contour Software Full time

    Join to apply for the CRM Sales Administrator role at Contour Software2 months ago Be among the first 25 applicantsJoin to apply for the CRM Sales Administrator role at Contour SoftwareAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are...