
Customer Service Champion
7 days ago
Deliver Exceptional Customer Experiences
">We're looking for a dedicated and empathetic individual to join our team as a Customer Experience Associate. In this role, you'll be the face of our organization, serving as the first point of contact for our users. Your mission will be to ensure that every interaction with our platform is positive and seamless.
">- As a Customer Experience Associate, you'll respond to customer inquiries via various channels, including email, live chat, and social media. You'll need to possess excellent verbal and written communication skills, with an emphasis on attention to detail.
- You'll also investigate and resolve issues such as failed transfers, declined payments, and lost or stolen cards quickly and effectively. This requires strong problem-solving skills and a knack for investigation.
- In collaboration with other departments, you'll identify and monitor any suspicious activity, working closely with teams to prevent and mitigate potential risks.
Skills and Qualifications:
">- A calm personality to handle a high volume of issues and queries over chats each day.
- A positive and patient attitude, with a genuine desire to help customers, even those who are unhappy, and leave them feeling great after each interaction.
- Strong analytical and problem-solving skills to investigate and resolve complex issues.
- A passion for quality and a focus on providing exceptional customer service.
Benefits:
">- A USD-denominated salary to protect your earnings from inflation.
- A remote-first work culture, allowing you to work from anywhere while still being part of a collaborative team.
- A flexible leave policy to support a healthy work-life balance.
- Comprehensive insurance coverage for life, medical, and family protection.
- Provident fund contributions to support your financial growth.
- State-of-the-art technology and resources to enhance your productivity and job satisfaction.
About Us:
">We're committed to fostering an inclusive environment where everyone feels welcome and valued. We strive to make every colleague feel comfortable and respected in the workplace. Discrimination of any kind has no place here; instead, we promote a culture of respect and mutual support among colleagues.
">Our Offices:">SadaPay Head Office">SadaPay UAE Office">FinTech Hive, Gate Avenue, Zone D, Level 1, Dubai Int'l Financial Centre, PO Box 507211, Dubai, UAE
">SadaPay UK Office">86-90 Paul Street London, EC2A 4NE, United Kingdom
-
Customer Service Champion
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeChat Support RepresentativeWe are looking for an excellent resource to manage our chat support.Educating customers about services and products offered.Identifying customer needs and helping them understand services and products on chat.Generating a positive customer experience to fetch feedback.Maintaining customers up-to-date with new features,...
-
Operations Champion
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAt Giant Group, we have an exciting opportunity for a Team Lead Operations to join our growing team.Job Title: Team Lead OperationsLocation: Askari Corporate Tower, Main Boulevard, Gulberg III, LahoreSalary: PKR 200,000 per month + plus monthly bonus PKR 30,000Hours: 40 hours per week, Mon-Fri (10:00AM to 7:00PM)About usWe believe in a world where businesses...
-
Customer Experience Champion
2 weeks ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe are seeking a Customer Success Specialist to join our team. This role focuses on prospecting, managing outbound calls, customer retention, activation, and upselling to prospective clients.The ideal candidate will engage with customers, maximize value, and develop strategies to grow our customer base.Responsibilities:Develop and manage client...
-
Customer Experience Champion
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeAre you looking for a challenging role that requires strong customer service and communication skills? Look no further! As a Client Relationship Manager, you will be responsible for overseeing the entire customer journey, ensuring satisfaction, and fostering strong client relationships.Key Responsibilities:Work closely with Leadership to manage high-priority...
-
Customer Service Champion
1 week ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the Job:We are seeking a highly skilled Gorgias Technical Support Specialist to join our team. This exciting role involves handling technical support, email management, data analysis, and live chat tasks.The ideal candidate will embody our core values: putting customers first, striving for excellence, being honest, taking ownership, and maximizing...
-
Sales Champion
7 days ago
Lahore, Punjab, Pakistan beBee Careers Full timeSales is a critical function in any organization, and as a Sales Specialist - Project Sales, you will play a vital role in driving business growth through effective property unit sales.Key Responsibilities:Client UnderstandingYou will work closely with clients to understand their requirements and preferences.Property BriefingEnsure that clients are...
-
Customer Services
1 week ago
Lahore, Punjab, Pakistan Cosmos Intl. Full timeJob ResponsibilitiesSelling products and services using solid arguments to prospective customers.Performing cost-benefit analyses of existing and potential customers.Maintaining positive business relationships to ensure future sales.Presenting, promoting, and selling products/services using solid arguments to existing and prospective customers.Performing...
-
Customer Services
4 weeks ago
Lahore, Punjab, Pakistan 247 Support Full timeBachelor's degree in any discipline, preferably in business, marketing, or communication, with a minimum CGPA of 3Customer ServicesWe are seeking fresh graduates for On Rotation Customer Services job in our Lahore-based Office. As a successful candidate, you will join our dynamic team and provide support to our valued customers on rotation basis.Job days are...
-
Customer Service Representative
2 weeks ago
Lahore, Punjab, Pakistan Thynk Game Studio Full timeCustomer Service Representative Thynk Game Studio, Pakistan We are seeking an outgoing, creative, and customer service-oriented Marketing Specialist to join our awesome team here at Broadway The ideal candidate will embody GAME STUDIO core values: Be Kind, Own It, Be Flexible, and Always Improve.Main Key Performance IndicatorThe Marketing Specialist is an...
-
Customer Call Representative
2 weeks ago
Lahore, Punjab, Pakistan Uni-guide Consultancy Service Pvt. Ltd. Full timeUni-guide Consultancy Service Pvt. Ltd., PakistanJob ResponsibilitiesAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Understanding and striving...