
Medical Patient Support Specialist
7 days ago
Job Title:
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- Virtual Medical Navigator
Key Responsibilities:
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- Manage a patient queue to ensure timely appointments and follow-ups.">
- Match patients with appropriate imaging providers based on availability and needs.">
- Deliver outstanding support through phone, email, and SMS with professionalism and empathy.">
Qualifications:
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- 3+ years experience in care navigation, scheduling, or patient-facing support, preferably in radiology or healthcare.">
- 2+ years of experience coordinating care across providers.">
- 1+ year handling or assisting with prior authorizations.">
- Strong interpersonal and problem-solving skills.">
- Proven success in a fast-paced, phone-based service environment.">
- Detail-oriented, with strong time management and organizational skills.">
Benefits:
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- Remote-first, flexible work culture.">
- Exposure to high-growth clients.">
- Opportunities for professional growth and development.">
Additional Details:
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- Seniority level: Mid-Senior level">
- Employment type: Full-time">
- Job function: Healthcare Provider">
- Industry: Internet Publishing">
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