Dedicated Patient Support Professional

6 days ago


Lahore, Punjab, Pakistan beBeePatient Full time

Job Type: Full-time

Patient Service Representative Job Description

We are seeking a dedicated and compassionate Patient Service Representative to join our team. In this role, you will be responsible for providing exceptional patient care and support.

Key Responsibilities:
  • Contact patients prior to their scheduled appointments to confirm details.
  • Conduct thorough interviews with patients over the telephone to gather accurate information.
  • Enter patient data into the electronic medical record system.
  • Re-schedule patient appointments as needed via telephone calls and written notifications.
  • Efficiently screen and route patient calls to other departments, ensuring accurate registration and appointment scheduling.
  • Perform other duties as assigned by management.
Required Skills and Qualifications:
  • Must possess a 'customer-first' mentality.
  • English proficiency is required (listening and speaking skills).
  • A self-starter with strong self-management skills (training provided).
What We Offer:
  • A dynamic work environment.
  • Ongoing training and development opportunities.


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