Service Quality Manager

We are seeking a Service Quality Management Leader to direct the service quality department and ensure exceptional service quality across all touchpoints.ResponsibilitiesMaintaining high-quality standards throughout all operational processesDeveloping and implementing comprehensive monitoring strategiesCollaborating with operations managers to ensure smooth...

To head the service quality department, overseeing operations and problem-solving of a team to meet the required service quality and standards for local and international campaigns. Liaise with operation managers to ensure that the QA system is functioning properly. Manage the Quality Team, ensuring that quality operations are conducted according to...

We are seeking an experienced professional to lead our Service Quality Department.Key Responsibilities:Maintain exceptional service quality standards across local and international campaigns.Design and implement robust monitoring systems to ensure consistency.Liaise with Operations Managers to guarantee the smooth functioning of our QA system.Develop and...

Job DescriptionThe role of Assistant Manager - Service Quality requires a professional with strong analytical and communication skills to focus on service quality through the introduction of dedicated resources to implement SQ standards and monitor SQ benchmarks / IQMs. The successful candidate will conduct Customer surveys, spot checks, mystery shopping and...

We are looking for a highly skilled professional to join our team as a Service Quality Assurance Specialist. As a key member of our organization, you will be responsible for ensuring the delivery of high-quality services and products to our customers.About the RoleThe successful candidate will have:Deep knowledge of quality assurance principles and...

Job Requirements:To succeed in this role, you will need to have excellent leadership and communication skills, with the ability to motivate and guide call center agents. You should also have strong analytical skills to analyze metrics and make data-driven decisions.Key Responsibilities:Ensuring the quality of work meets high standards.Managing daily...

Catering Services ManagementThis is an exciting opportunity to manage the catering services department, overseeing daily operations and ensuring exceptional customer satisfaction and quality standards.The ideal candidate will have strong leadership skills, including initiative, team building, results orientation, customer service, planning and organization,...

Role OverviewWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, active listening abilities, and analytical thinking.Key Responsibilities:Respond to customer inquiries in a timely and professional manner via phone, email, or online chat.Resolve customer complaints and...

My Stitching Service is looking for an experienced Social Media Brand Manager to lead our digital marketing efforts. The successful candidate will have a proven track record of developing and executing successful social media campaigns.About UsWith over 30 years of experience in the industry, we offer high-quality contemporary and traditional designs that...

Manager Quality Assurance Rehmpack (Pvt.) Ltd, Pakistan B.Sc. or M.Sc. in Chemistry plus MBA will be preferred. To develop, implement and manage the Quality Assurance Department. To monitor all activities related to quality assurance and customer complaints. Job Specification Must be well versed with ISO and System Management. Good managerial skills....