Digital Transformation Expert

9 hours ago

Islamabad, Islamabad, Pakistan beBeeDigitaltransformation Full time

Job Title: Digital Transformation Expert

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We are seeking a highly skilled and experienced Digital Transformation Expert to join our team. In this role, you will play a critical part in driving digital innovation and managing the Project Management Office (PMO) within the enterprise solutions stream.

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The ideal candidate will have a strong background in change request management, solution discovery, and handling technology-related issues. They will also be able to manage multiple projects simultaneously and meet tight deadlines.

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The successful candidate will be responsible for overseeing all technological developments, ensuring that digital platforms and applications are continuously enhanced to meet evolving business and customer needs.

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Key Responsibilities:

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  • Enable business operations and their associated processes.">
  • Drive digital transformation within Jazz Business.">
  • Redesign the complete product creation lifecycle across the entire portfolio of products.">
  • Handle product development initiatives for enterprise solutions, ensuring timely and efficient delivery of innovative products and services.">
  • Manage and deliver technological developments on the E-Care Platform (JBW), ensuring the platform is continually optimized to meet business objectives.">
  • Manage and coordinate the release of updates and new versions for the JBW Mobile App, ensuring a smooth rollout and functionality.">
  • Drive improvements in digital customer onboarding processes, enhancing user experience and reducing time-to-market for new services.">
  • Conduct data analysis to deep-dive and discover improvements in digital systems.">
  • Gather new Change Request (CR) requirements, facilitate solution discovery, prepare business case approvals, and track the deployment process, ensuring timely delivery and adherence to quality standards.">
  • Handle all technology-related issues for enterprise solutions, providing resolutions and ensuring continuous platform availability.">
  • Oversee system upgrades, ensuring they are implemented effectively and without disruption to business operations.">
  • Support CX and regional teams for project deliveries impacting processes or customer experience.">
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Required Skills and Qualifications:

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  • Bachelor's degree in Computer Science, Engineering, Business, or a related field.">
  • 3+ years of experience in digital transformation, enterprise solutions, and program management.">
  • Proven experience in managing digital platforms, exploring payment solutions, and leading product development initiatives.">
  • Strong analytical and problem-solving skills with a focus on delivering innovative and high-quality solutions.">
  • PMP Certified/Practitioner">
  • Scrum Master Certified/Practitioner">
  • Microsoft Office and Visio">
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Benefits:

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We offer a competitive compensation package, excellent career growth opportunities, and a dynamic work environment. If you are passionate about driving digital innovation and transforming businesses, we encourage you to apply for this exciting opportunity.

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About Us:

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We are a leading organization in the industry, committed to empowering our customers with the tools necessary to progress in an increasingly digital economy.

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Keyword: DigitalTransformation

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