Call Center Innovation Lead

Job Title: Call Center Team LeadThis role involves overseeing the establishment and maintenance of a new office in Karachi, focusing on call center operations.Key Responsibilities:Lead the setup and growth of a high-performing team.Maintain accurate records and reports to track performance and identify areas for improvement.Requirements:Bachelor's degree in...

An exciting opportunity exists for a highly skilled Outbound Call Center AI Specialist to drive innovation and improvement in outbound call center operations.Primary Responsibilities:Work collaboratively with cross-functional teams to integrate AI into call center processesDevelop and implement advanced machine learning models to analyze customer data and...

Call Center Leadership RoleThis position entails leading a team of professionals in a dynamic call center setting. Your key duties will be managing daily operations, coordinating staff schedules, and fostering an environment that encourages collaboration, open communication, and continuous improvement.Responsibilities Include:Developing and implementing...

A key role in our organization is available for a call center trainee manager. The successful candidate will initially work independently and develop their team over time.We will start with one seat and then expand it to up to 10 seats in the coming months. The candidate will be responsible for taking calls and processing orders. Initially, it will be an...

Get AI-powered advice on this job and more exclusive features.Scalech is a full-service IT and digital marketing agency based in Karāchi. We are dedicated to helping businesses thrive in today's digital world by providing cutting-edge solutions and innovative strategies to empower businesses of all sizes.Role DescriptionThis is a full-time, on-site role for...

Job Summary: We are seeking a highly motivated and experienced Call Center Office Manager to join our team. As a key member of our organization, you will be responsible for leading and managing a team of call center agents, ensuring high-quality customer service, and driving business growth through effective leadership and strategic planning.Main...

We are looking for skilled individuals to fill Call Center Representative positions, focusing on delivering excellent customer service and support.Key ResponsibilitiesCustomer Support: Handle incoming calls and respond to customer inquiries in a professional manner.Lead Follow-up: Make outbound calls to follow up on leads and provide information about...

A leading cellular company in Pakistan is looking for an experienced professional to lead their call center operations. The incumbent must have 4 years of experience in different areas of call centers, preferably starting as a call center agent and then progressing to team lead experience (at least one year). A total minimum of 4 years in top-notch inbound...

Zihms is seeking motivated and enthusiastic Call Center Representatives to join our dynamic team.As a representative, you will be responsible for handling inbound and outbound calls across various campaigns, providing exceptional customer service, and ensuring customer satisfaction.Job SpecificationAnswer incoming calls and respond to customer inquiries...

Call Center Operations Manager PositionA leading Pakistani organization seeks a results-driven professional to lead their call center operations. The ideal candidate should have 4-5 years of experience in call centers, preferably in leadership roles.Job RequirementsStrong analytical skills to analyze data and make informed decisionsBusiness acumen to drive...