Financial Transaction Specialist

23 hours ago

Gujranwala, Punjab, Pakistan beBeePayment Full time $72,000 - $108,000
Job Opportunity: Financial Transaction Specialist

SadaPay is revolutionizing the way people manage their finances with a digital-first experience that makes managing money simple, transparent, and hassle-free. In many countries, over three-quarters of the population remain unbanked, making it imperative for financial services to undergo a radical shift. With SadaPay, you can start using our services with just a national ID, phone number, and smartphone; no paperwork or long waiting periods are required.


Overview
Why This Role Matters?

In a financial company, manual adjustments are a high-stakes responsibility. Every transaction needs to be accurate, timely, and traceable. At SadaPay, we take this seriously, and our team plays a vital role in maintaining the smooth, secure, and trusted nature of our operations. As a Financial Transaction Specialist, you'll ensure every financial adjustment is backed by thorough checks and ownership.


Key Responsibilities:
  • Adjustment Processing: Handle and post manual adjustments across various financial transactions efficiently.
  • Negative Balance Recovery: Assist recovery agents in investigating and resolving negative balances in a professional manner.
  • Anomaly Investigation: Identify and resolve unreconciled entries with support from relevant teams effectively.
  • Cross-Team Coordination: Collaborate with teams such as Settlements and Customer Experience to achieve mutual goals.
  • Risk Flagging: Escalate high-risk issues and suggest mitigation plans to leadership in a timely manner.
  • Process Documentation: Maintain accurate records, memos, SLAs, and processing manuals of all given tasks meticulously.
  • Process Optimization: Recommend and implement improvements to enhance efficiency and control in our operations.
  • Early Detection Tasks: Handle different tasks and trackers regarding early detection of loss-making users.

Requirements to Succeed:
  • Experience: 0–2 years in processing, settlements, or reconciliation in fintech or banking, preferably with exposure to digital payment systems.
  • Detail-Oriented: Precision is your default; accuracy is non-negotiable.
  • Problem Solver: You spot gaps, ask the right questions, and fix root causes effectively.
  • Team Player: You collaborate openly and communicate clearly with your colleagues.
  • Ownership: You take full responsibility for your tasks and follow through with dedication.
  • Process Thinker: You're curious about how things work and how they can be better, always looking for opportunities to improve processes.

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