
Senior Billing Coordinator
3 days ago
The primary function of this role is to oversee all billing-related activities. Key responsibilities include:
- Billing status updates by researching and resolving discrepancies in invoices.
- Accurate analysis of billing documents and data, with the ability to acquire missing or corrected information when necessary.
- Creation and customization of invoices as needed.
- Validation and approval of credits and refunds, issuance of refunds, and resolution of payment disputes and chargebacks.
- Evaluation of the billing process for opportunities to improve efficiency.
- Ensuring timely completion of month-end closing procedures.
- Serving as the primary point of contact for billing support inquiries.
- Providing accurate and timely reporting.
To excel in this position, candidates should possess:
- 1-2 years of experience in a related field, preferably in billing or accounting.
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to work effectively in ambiguous situations, solve problems, and think critically.
- Proficiency in Microsoft Excel and Google Sheets.
- Demonstrated knowledge of Zuora and Salesforce.com is an asset.
- A degree in accounting or finance is preferred.
Candidates must have:
- Strong analytical and problem-solving skills.
- Excellent time management and prioritization skills.
- Able to work well under pressure and meet deadlines.
- Familiarity with financial software and systems.
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