
CC&B Senior Functional Consultant
1 day ago
Salary: Competitive compensation package.
Job Description:
The role involves implementing the Customer Care and Billing (CC&B) solution for internal and external customers with high satisfaction, quality, and timeliness. Strong technical and functional knowledge is required.
Responsibilities:
- Implementation of CC&B system configuration, development, and/or testing for products in the Utilities Industry.
- Leading support and implementation efforts for CC&B at a large-scale organization.
- Designing, configuring, developing, and implementing business processes.
- Business Process Mapping and Analysis.
- Effective organizational and leadership skills, including task prioritization, schedule management, and resource allocation.
- Identifying key implementation issues and implementing solutions using CC&B functionality.
- Management Skills.
- Developing and integrating business processes.
- Able to suggest and validate solution options for requirements and lead design with business teams.
- Collaborating with technical teams throughout solution design, delivery, testing, and deployment.
- Team player expected to assist project teams with functional issues during operations and project implementation.
- Ability to lead teams or manage across teams.
- Tech setup regarding meter installation, reading, route design, maintenance, business reporting, billing, accounts receivable, and related system interfaces.
- Experience with application integration testing, real-time applications solutions.
- Billing and rates experience.
- Proven problem-solving abilities in a dynamic environment.
- Advanced Metering Infrastructure and MDM awareness.]
Required Skills and Qualifications:
- Minimum 10 years of experience in functional roles and project management.
- Working experience with Oracle CC&B Version 2.x.
- Bachelor's degree in Computer Science or Master's in Computer Science.
- Technical and functional knowledge of CC&B.
- Strong analytical and problem-solving skills.
Benefits: Comprehensive benefits package.
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