
Technical Support Specialist
5 days ago
We are seeking a highly skilled IT professional to fill the position of Technical Support Specialist. This role is ideal for someone who enjoys troubleshooting and resolving complex technical issues.
Responsibilities- Maintain and develop in-house IT infrastructure.
- Provide remote technical support to clients.
- Carry out routine health checks and intrusion detection.
- Train staff members on new technologies.
- Assist in procurement of software and hardware.
- Be proactive and contribute to the growth of the organization.
- Expertise in VOIP, Asterisk, and Elastix.
- MCSE certification with expertise in CCNA as an added advantage.
- Excellent communication skills in English.
- Exceptional troubleshooting skills.
- In-depth knowledge of Elastix, Microsoft Server platforms, and Exchange Servers.
- Able to maintain confidentiality.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Capacity to work under pressure.
- Skilled at handling multiple tasks simultaneously.
- Stays updated on the latest subject matter and actively participates in staff development.
- Works effectively, efficiently, and flexibly.
- Demonstrates reliability.
This is an exciting opportunity for a talented individual to make a meaningful contribution to our team.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Associate
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