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Technical IT System Expert

2 weeks ago

Lahore, Punjab, Pakistan beBee Careers Full time
Job Overview

We are seeking an experienced IT Support Specialist to provide expert technical assistance, manage IT systems, and ensure seamless operation of cloud-based platforms.

Key Responsibilities
  1. Offer comprehensive technical support and troubleshooting for software & hardware.
  2. Manage and support cloud-based IT solutions including ZenDesk, Monday.com, NordPass, LastPass, Gamma Horizon Phone Service, and Office 365 Admin.
  3. Ensure smooth operation of OneDrive, SharePoint, and Monday.com for internal data sharing.
  4. Maintain system security, user access, and IT infrastructure.
  5. Collaborate with the team through communication channels.
  6. Provide support during regular business hours.
Key Requirements
  1. Demonstrate a proven 3-5 years of experience in IT support or a related technical role.
  2. Familiarity with cloud-based software and remote IT management is essential.
  3. Strong problem-solving skills and ability to work independently are required.
  4. Knowledge of IT security best practices and troubleshooting techniques is necessary.
  5. Able to manage multiple IT platforms and provide seamless technical support.
  6. Excellent communication skills and ability to work in a remote team environment are vital.
Why This Role?
  1. A competitive salary and benefits package.
  2. A collaborative and supportive team environment.
  3. Opportunities for professional growth and advancement.
  4. Continuous learning and professional development opportunities.
  5. Be part of a growing and successful team.