Call Center Business Process Manager

An Operations Manager is required to lead a team of call center agents in Pakistan. The ideal candidate will have strong leadership, communication, and organizational skills.Key Tasks:Manage daily operations of the call center team.Develop and implement effective lead generation strategies.Manage claims processing and deposit handling processes.Provide...

As a Call Center Operations Manager, you will be responsible for the daily operation of the contact center. This includes managing business objectives, performance, and resources.Your specific responsibilities will include:Staffing and schedule adherenceTraining employees to ensure they have the necessary skills to perform their jobs effectivelyEvaluating...

Key ResponsibilitiesThe Call Center Operations Manager will:Foster a culture of excellence within the department.Drive performance improvements through data analysis and reporting.Mentor team members to enhance their skills and knowledge.Collaborate with external partners to develop strategic partnerships.QualificationsCandidates should have:A proven track...

Company DescriptionUS Based Call CenterRole DescriptionThis is a full-time on-site role located in Rawalpindi for a Call Center Representative. We are hiring for UK & US Based Projects. The Call Center Representative will be responsible for providing customer service, ensuring customer satisfaction, utilizing interpersonal skills, providing customer support,...

Key ResponsibilitiesWe are seeking a skilled Call Center Professional to join our team. The ideal candidate will have strong interpersonal skills and a focus on maintaining high levels of customer satisfaction.The Call Center Professional will handle inbound and outbound customer calls, address customer inquiries, resolve issues, and provide support.

Call Center Sales RoleThis is a full-time on-site role for sales professionals at a call center located in Rawalpindi. As a sales closer and verifier, you will be responsible for closing sales deals, verifying customer information, and providing exceptional customer service.Key ResponsibilitiesClosing sales deals and meeting targetsVerifying customer...

We are seeking an experienced Call Center Efficiency Expert to join our team. As a key member of our customer experience team, you will play a critical role in ensuring that our customers receive exceptional service.Responsibilities:Analyze contact center performance metrics and create action plans to improve efficiency.Develop and implement processes to...

Call Center Recruitment SpecialistMain Responsibilities:Optimize the recruitment process to secure top talent for the organization.Build strong relationships with hiring managers to guarantee accurate staffing levels.Evaluate candidates based on their skills, experience, and education during the interview process.Conduct thorough reference checks and...

We at Hoopoe Tec Pvt Ltd are Information Technology services providers.From Software development, Website Development, Android application development, IOS application development. We have our own outbound and inbound call center for which we need HR.Job SpecificationGood communication skills.Call center agents for night shift. Required for campaign on lead...

We are seeking a highly motivated and results-driven individual to join our team as a call center professional. In this role, you will be responsible for handling customer calls, responding to inquiries, and providing sales support.Key ResponsibilitiesAs a call center professional, you will be responsible for:Responding to customer calls and...