Call Center Efficiency Expert

Company DescriptionUS Based Call CenterRole DescriptionThis is a full-time on-site role located in Rawalpindi for a Call Center Representative. We are hiring for UK & US Based Projects. The Call Center Representative will be responsible for providing customer service, ensuring customer satisfaction, utilizing interpersonal skills, providing customer support,...

Key ResponsibilitiesWe are seeking a skilled Call Center Professional to join our team. The ideal candidate will have strong interpersonal skills and a focus on maintaining high levels of customer satisfaction.The Call Center Professional will handle inbound and outbound customer calls, address customer inquiries, resolve issues, and provide support.

Call Center Operations Manager Job SummaryWe are seeking a highly skilled Call Center Operations Manager to join our team. In this role, you will be responsible for the overall management of the contact center, including staff supervision, training, and performance evaluation.Responsibilities:Supervise and manage a team of contact center agents and...

Intouch Communications (SMC-PRIVATE) Limited, PakistanResponsibilities:Handle inbound customer calls professionally and efficiently.Provide accurate and timely information, resolving customer queries and concerns.Maintain detailed and accurate records of interactions in our CRM system.Adhere to company policies and procedures to ensure consistent service...

As a Call Center Operations Manager, you will be responsible for the daily operation of the contact center. This includes managing business objectives, performance, and resources.Your specific responsibilities will include:Staffing and schedule adherenceTraining employees to ensure they have the necessary skills to perform their jobs effectivelyEvaluating...

We at Hoopoe Tec Pvt Ltd are Information Technology services providers.From Software development, Website Development, Android application development, IOS application development. We have our own outbound and inbound call center for which we need HR.Job SpecificationGood communication skills.Call center agents for night shift. Required for campaign on lead...

We are seeking a highly motivated and results-driven individual to join our team as a call center professional. In this role, you will be responsible for handling customer calls, responding to inquiries, and providing sales support.Key ResponsibilitiesAs a call center professional, you will be responsible for:Responding to customer calls and...

Quality Assurance Representative - Call CenterIn this key role, you will play a vital part in ensuring that customer-facing representatives meet high standards of quality by assessing their performance during calls.Main Responsibilities:Monitor call quality using specialized software to identify areas for improvement.Analyze representative interactions to...

An Operations Manager is required to lead a team of call center agents in Pakistan. The ideal candidate will have strong leadership, communication, and organizational skills.Key Tasks:Manage daily operations of the call center team.Develop and implement effective lead generation strategies.Manage claims processing and deposit handling processes.Provide...

Call Center Representative Job SummaryWe are seeking a highly motivated and detail-oriented Call Center Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely mannerMaintain accurate records...