Outbound Call Team Member

5 days ago


Islamabad, Islamabad, Pakistan Growpure Communications Full time
Outbound Call Team Member

We are looking for skilled Outbound Call Team Members to contribute to our sales growth. This role involves handling large volumes of outbound calls while providing exceptional customer service.

Key Responsibilities:


  1. Effectively manage high volumes of outbound calls.
  2. Conduct data entry tasks across multiple platforms.
  3. Comply with established communication procedures when interacting with customers.
  4. Identify customer needs, clarify information, conduct thorough research, and provide suitable solutions or alternatives.
  5. Capitalise on opportunities to upsell products as they emerge.
  6. Develop lasting relationships by exceeding customer expectations.
  7. Maintain accurate records of conversations within our call center database.
  8. Meet performance targets individually and as a team.
Requirements:

  • At least 6 months to 1 year of relevant work experience.
  • Excellent communication skills, ability to multitask, prioritise work, and meet deadlines.
  • Fluency in English is essential.
  • Ability to work under pressure in night shifts.
Benefits:

  • Regular bonuses.
  • 22 working days, 1 paid leave, medical benefits.

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