International Call Centre Team Member

5 days ago


Islamabad, Islamabad, Pakistan Aunzton Communications UK Full time

Aunzton Communications UK is seeking a Customer Relationship Manager to lead our customer support team in the UK. As a key member of our team, you will be responsible for building strong relationships with our customers and ensuring that their needs are met.

Key Responsibilities:
  • Developing and implementing effective customer relationship strategies.
  • Building strong relationships with customers through regular communication and follow-up.
  • Responding to customer inquiries and resolving any issues promptly and efficiently.
  • Working closely with the sales team to identify opportunities to upsell or cross-sell products.
  • Providing training and coaching to new team members to ensure they have the skills and knowledge required to deliver exceptional customer service.
Requirements:
  • Proven track record of success in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills.


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