
Technical Support Specialist
4 days ago
Our company, Textile Services Company, is a leading provider of environmentally-friendly machinery solutions that optimize resource consumption and enhance production efficiency. With a focus on sustainability and innovation, we aim to reduce lead times while minimizing water, steam, and energy usage.
Job DescriptionThe Field Services Engineer will be responsible for delivering exceptional customer service on a day-to-day basis. This includes troubleshooting technical issues, providing technical support, conducting preventive maintenance, and ensuring seamless operations.
- Key Responsibilities:
- Troubleshooting expertise with ability to analyze complex technical issues and develop effective solutions
- Providing technical support and training to ensure equipment operates at optimal levels
- Conducting routine inspections and performing preventive maintenance tasks to minimize downtime and extend equipment lifespan
- Collaborating with internal teams to resolve technical issues and improve overall performance
- Ensuring compliance with all relevant industry standards and regulations
Required qualifications include degree in Engineering or relevant field, experience in the textile industry is preferred but not required. Ability to work independently and collaborate with a team is essential.
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