
Salesforce Business Analyst
10 hours ago
Business Analyst Job Description:
Roles and Responsibilities
We are seeking a highly skilled Salesforce Business Analyst to join our team. As a Business Analyst, you will be responsible for delivering enterprise cloud technology solutions to clients.
Key responsibilities include:
- Gathering and defining business requirements through collaboration with clients and end-users.
- Developing user stories and process flows to support the design and development of Salesforce solutions.
- Collaborating with team members to design solutions that meet business requirements.
- Configuring Salesforce, AppExchange products, or other cloud-based technologies based on user stories.
- Testing and verifying that solutions meet business needs in collaboration with developers.
Qualifications & Requirements
To be successful in this role, you should have:
- Experience working with Salesforce or similar CRM products to develop client or business solutions.
- Hands-on experience configuring Salesforce, including workflows, validation rules, and security controls.
- Strong analytical and problem-solving skills in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to adapt to new clients, needs, and technologies quickly.
- Prioritization and organizational skills, with the ability to work effectively within a team environment.
Preferred Experience and Skills
The ideal candidate will have:
- Experience with AppExchange products and solution development.
- Knowledge of the full SDLC (Software Development Life Cycle) in Salesforce implementations.
- Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
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