
Salesforce Business Analyst Role Overview
7 days ago
**Salesforce Business Analyst Role Overview**
This role involves working with clients and end-users to gather, understand, and define business requirements.
- Gather and analyze user requirements to design solutions that meet business needs.
- Develop user stories and process flow diagrams to support the design and development of Salesforce solutions.
- Collaborate with team members to design solutions that meet business requirements and fulfill user stories.
- Configure Salesforce, AppExchange products, or other cloud-based technologies based on user stories.
- Work with developers to test and verify that solutions meet business needs.
Key Skills Required:
- Experience with Salesforce or similar CRM products to develop client or business solutions.
- Hands-on experience configuring Salesforce, including workflows, validation rules, and security controls.
- Strong analytical and problem-solving skills in a fast-paced environment.
- Detail-oriented with the ability to quickly adapt to new clients, needs, and technologies.
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