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Department Head

2 weeks ago

Islamabad, Islamabad, Pakistan beBeeOperations Full time 900,000 - 1,200,000
Role Overview

A high-achieving professional with exceptional leadership skills is required to spearhead a dynamic team. This individual will oversee the effective functioning of a department, driving growth and excellence.

The ideal candidate will possess a graduate degree, preferably in Business Administration or a related field. Strong English communication skills are essential for success in this role.

Key Responsibilities:
  • Manage a diverse team of 50-60 individuals, promoting collaboration and productivity.
  • Develop and execute strategies to optimize department operations, ensuring seamless execution within allocated resources.
  • Enable team members to excel in their roles, providing guidance and support as needed.
  • Maintain exceptional customer service standards by implementing recognized benchmarks.
  • Conduct regular progress meetings with staff, fostering open communication and transparency.
  • Ensure timely completion of ongoing projects, prioritizing tasks and allocating resources effectively.
  • Build a high-performing team that consistently achieves targets, driving business growth and excellence.
  • Cultivate a positive work environment where employees feel valued and empowered.
  • Implement company policies and procedures, promoting a culture of compliance and integrity.
  • Monitor and analyze performance metrics, identifying areas for improvement and developing strategies for enhancement.
  • Provide training needs analysis and development opportunities for staff, fostering continuous learning and growth.
  • Focus on operational improvement and business development, driving innovation and excellence.
Requirements:
  • Graduate degree (BBA/MBA preferred)
  • Excellent English communication skills
Skills:
  • Leadership, team management, process creation, project management, problem-solving
Experience:
  • 5-8 years of experience in managing teams and departments
  • International recruitment, customer support, business operations, call center operations, and project management