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Customer Service Liaison
2 weeks ago
This role involves delivering exceptional customer service to U.S. clients via phone, promoting ACA health insurance services and resolving queries in a professional and courteous manner.
Main Tasks:- Initiate outbound calls to U.S. clients to discuss health insurance options.
- Follow established scripts to qualify leads and transfer them to licensed agents.
- Maintain accurate records of client interactions and sales performance.
- Skillful communication and persuasion techniques.
- Ability to work effectively under pressure and meet sales targets.
- Familiarity with CRM software and other business applications.
Incentive Bonus