
Help Desk Support Specialist
2 weeks ago
We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service via email, live chat, and phone calls.
Key Responsibilities- Answering customer inquiries in a timely and professional manner
- Responding to new service inquiries, complaints, and handling other day-to-day processes
- Attending trainings and team meetings to stay up-to-date on company procedures and policies
- Working collaboratively with the team to ensure seamless coverage and high-quality service delivery
- Good English writing and speaking skills
- Able to speak fluently with a neutral accent
- Excellent typing speed and ability to learn new systems quickly
- A collaborative and fun-loving work environment that fosters employee wellbeing
- Career-oriented opportunities for growth and development
- Medical insurance and other benefits
We offer a competitive salary and performance-based bonuses, as well as yearly increments and bonuses. Our team is dedicated to supporting each other's success and creating a positive work atmosphere.
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