Customer Support Professional

17 hours ago


Peshawar City Tehsil, Pakistan beBeeCustomerService Full time 156,000 - 204,000

Customer Service Representative Role

The objective of this position is to provide top-notch customer service by responding to queries, resolving issues and ensuring overall customer satisfaction.

Main Responsibilities:

  • Handle phone calls to address customer inquiries and resolve their problems efficiently.
  • Understand customer needs and offer tailored solutions to meet their expectations effectively.
  • Maintain accurate records of customer interactions and update relevant databases accurately.
  • Collaborate with cross-functional teams to deliver seamless customer experiences consistently.
  • Continuously expand knowledge of products and services to provide informed responses to customers.

Necessary Skills and Qualifications:

  • Diploma or degree in a related field (customer service, communications, etc.).
  • Exceptional communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Proficient in using technology to manage customer interactions and data.
  • Availability to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive compensation package.
  • A comprehensive training program to develop your skills and expertise.
  • Ongoing opportunities for career advancement and professional growth.
  • A dynamic and supportive team environment.


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