Conversational Interface Specialist

5 days ago


Islamabad, Islamabad, Pakistan Mushawarsolutions Full time
Role Summary

As a seasoned professional, you have a strong background in delivering complex projects and software on time. Your expertise in e-commerce solutions and conversational design has prepared you for this exciting role.

In this position, you will work closely with business stakeholders to create engaging customer experiences. You will utilize your knowledge of conversational interfaces to map data sets to optimal flows, ensuring seamless interactions with our clients' products.

As part of our team, you will contribute to driving project success by collaborating with cross-functional teams. Your excellent communication skills will enable you to effectively communicate technical concepts to both technical and non-technical audiences.

Key Responsibilities
  1. Support clients in onboarding and enabling their AI-powered product discovery and search solutions.
  2. Collaborate with business stakeholders to provide expert guidance on creating engaging customer experiences.
  3. Map data sets to conversational flows and optimize based on industry best practices.
  4. Work closely with cross-functional teams to drive project success.
  5. Develop documentation and identify potential risks and blockers within projects.
Requirements
  • Bachelor's Degree in Computer Science or equivalent.
  • 5+ years' experience delivering complex projects/software on time.
  • Experience in e-commerce solutions and conversational design.
  • Strong consulting skills, effective communication, and ability to explain technical concepts simply.
What We Offer

Market Competitive + other benefits, working in a dynamic environment with global companies in consumer electronics, appliances, and healthcare industries.



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