
Data Conversion Specialist
5 days ago
We are seeking an experienced Data Conversion Specialist to join our team at Sofnix Pvt Ltd. As a Manager Operations, you will play a critical role in driving business outcomes through operational excellence.
Key Responsibilities:- Operational Process Design: Develop and implement efficient operational processes to improve productivity and reduce costs.
- Performance Monitoring: Analyze data and prepare reports to inform strategic decisions and drive business growth.
- Stakeholder Engagement: Develop and maintain effective communication channels with stakeholders across regions.
- Team Leadership: Foster a positive team environment and motivate team members to achieve exceptional results.
- Strong management understanding with a focus on operations management principles.
- Excellent communication and interpersonal skills with the ability to build strong relationships with stakeholders.
- Exceptional English language skills, including writing and speaking.
- Ability to analyze complex data using various tools and technologies.
Candidates should possess at least 3 years of experience managing successful operations in BPO or call centers. A graduate degree from a reputable university is required. ITIL and Six Sigma certifications are highly desirable.
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