
Digital Experience Research Specialist
3 days ago
**Job Title:** Digital Experience Research Specialist
About the Role:
We are seeking a skilled and analytical UI/UX Researcher to join our design team. This is a full-time, onsite position based at our location.
Key Responsibilities:
- User Research: Plan, design, and execute qualitative and quantitative user research to inform design decisions.
- Data Analysis: Synthesize research findings into clear insights and actionable recommendations.
- Collaboration: Work with product managers, designers, and developers to align user needs with business goals.
- Usability Testing: Conduct user interviews, usability tests, surveys, and contextual inquiries to identify pain points and usability gaps.
- Research Documentation: Maintain research documentation, archives, and knowledge repositories.
Requirements:
- Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Design, or a related field.
- 2+ years of experience in user research or a similar role.
- Proficiency with research tools such as Maze, UserTesting, Optimal Workshop, Hotjar, Lookback, or similar.
- Familiarity with wireframing and prototyping tools like Figma, Sketch, or Adobe XD.
- Strong understanding of UX principles, cognitive psychology, and human behavior.
- Experience with both moderated and unmoderated usability testing.
- Ability to analyze user behavior using analytics tools (e.g., Google Analytics, Mixpanel, Heap).
- Strong presentation and communication skills.
- Detail-oriented mindset with strong critical thinking and problem-solving skills.
Apply Now
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