
Operations Process Innovation Specialist
1 week ago
You are a strategic thinker passionate about driving solutions in the financial sector.
As an Operations Automation Associate, you will be responsible for collaborating with various stakeholders to understand key business challenges and come up with ideas for process optimizations.
This role provides an opportunity to bridge the gap between business and technology, promoting innovation while shaping impactful technology solutions.
Job Responsibilities:- Collaborate with operations, technology, transformation, and other key stakeholders to understand key business and operational challenges.
- Conduct detailed analysis and documentation of both functional and non-functional business needs.
- Analyze current business processes to understand business needs and determine how to best fulfill those needs via system and process improvements.
- Work closely with the operations and technology team to develop automation solutions.
- Guide developers on solution design and conduct code reviews.
- Escalate and resolve issues in a timely manner.
Key Skills and Qualifications:
- Develop business process automation solutions using low-code platforms; leverage certification as a Lead System Architect.
- Familiarize with front-end languages such as HTML, CSS, and JavaScript, and utilize frameworks like Angular JS and React.
- Apply server-side languages such as Python, Java, and PHP, and implement database technology like MySQL and MongoDB.
- Analyze financial operational environments with proven skills and work on projects delivering automation solutions to operations teams.
- Manage stakeholder relationships with excellent communication skills, presenting complex ideas quickly and accurately.
- Demonstrate expertise in KYC, AML, and Client Reference Data.
- Adopt a proactive approach to problem-solving, taking ownership of issues and having the determination to follow things through.
- Exhibit excellent listening, written, and verbal communication skills, including facilitation and presentation.
We are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Our diverse workforce is directly linked to our success.
We value diversity and inclusion and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, or any protected attribute.
We provide reasonable accommodations for religious practices, mental health, and physical disabilities.
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