Configuration Implementation Expert

2 days ago

Lahore, Punjab, Pakistan beBeeConfiguration Full time 900,000 - 1,200,000
Job Summary

As a Support Configuration Specialist, you will be responsible for fulfilling daily configuration requests from a ticketing system. Most work will be completed through the application's GUI interface, and comprehensive training will be provided.

Key Responsibilities
  • Designing and modifying various Workflow Tasks.
  • Adding, removing, and modifying User/Customer/Subscriber Accounts.
  • Adding, removing, and modifying Customer Accounts.
  • Pricing Configuration changes.
  • Managing Document Management (modifying, field mapping, etc.).
  • Configuring new Products and Notes.
  • Collaborating with technical support analysts to troubleshoot scenarios through the application interface.
  • Integration setup and troubleshooting.
  • Testing new deployments or new setups.
  • Collaborating with project managers and participating in project meetings to determine configuration needs.
Requirements
  • BS degree in computer sciences or a related field.
  • At least 5 years of experience in development and most importantly in Configuration.
  • Strong communication skills.
  • Strong organization and attention to detail.
  • Ability to prioritize workload to meet deadlines and SLAs.
  • Effective troubleshooting skills.
  • Fluent in SQL, able to write ad hoc reports, and complex queries.
  • Experience with C# programming language.
  • Business Analyst or Quality Control experience is preferred.
  • Experience with XML and electronic B2B integrations utilizing XML files and an API is a plus.
  • Knowledge of Office/Automation is a plus.
Benefits

The ideal candidate will have excellent problem-solving skills, strong analytical abilities, and effective communication skills. Experience working with C#, SQL, and XML will be highly valued.

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