
Travel Experience Designer
11 hours ago
About this Role
- We are seeking a motivated and customer-focused professional to help design memorable travel experiences by offering expert advice, tailored packages, and seamless booking services.
Key Responsibilities:
- Consult with clients to understand their travel preferences, budget, and requirements.
- Plan, prepare, and book comprehensive travel itineraries including flights, hotels, transport, and tours.
- Use Global Distribution Systems (GDS) for reservations and fare calculations.
- Promote and upsell travel packages, upgrades, and additional services.
- Maintain accurate records of bookings, payments, and client profiles using CRM.
- Provide exceptional customer service before, during, and after travel.
- Resolve client issues efficiently and ensure high levels of satisfaction.
- Stay up to date with travel regulations, visa requirements, and destination knowledge.
- Proficiency in GDS — Galileo & Sabre.
- Strong communication skills.
- Previous sales or customer service experience in travel or a related field.
- Familiarity with CRM systems and the Microsoft Office Suite.
- Ability to work under pressure and meet targets.
- Enthusiastic, proactive, and passionate about delivering top-notch travel experiences.
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