
Software Product Support Specialist
1 day ago
We are seeking a skilled and detail-oriented Software Product Support Specialist to join our team. As a key player in supporting and enhancing our software product, you will be at the forefront of customer interactions, ensuring they have a seamless experience with our healthcare software.
Responsibilities- Provide First-Level Support: Offer timely and effective support to customers on product inquiries and issues.
- Collaborate with Product Development Team: Work closely with the development team to understand and communicate new features and updates.
- Assist with Product Configuration and Troubleshooting: Help customers configure and troubleshoot products to resolve technical issues.
- Document and Escalate Technical Issues: Document technical issues and escalate them to higher-level support when necessary.
- Conduct Product Demonstrations and Training Sessions: Conduct product demonstrations and training sessions for clients to ensure they are utilizing the software effectively.
- Collect and Analyze Customer Feedback: Collect and analyze customer feedback to contribute to product improvements.
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Production Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob Overview:We are looking for a Production Support Specialist to join our team. In this role, you will provide technical support to our production team and assist in the smooth operation of our television studio.Key Responsibilities:Assist in the setup and operation of NDI technology.Provide technical support to production teams during live...
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Software Support Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan Mushawarsolutions Full timeJob OverviewMushawarsolutions seeks a highly skilled Software Support Specialist to provide functional support in the design, configuration and troubleshooting of our platform.
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Product Support Specialist
3 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeJob DescriptionThis role involves working closely with internal customers to provide support and guidance on enterprise platforms. As a Product Support Specialist, you will be responsible for troubleshooting technical issues, communicating with end-users, and escalating complex problems to the appropriate teams. You will also play a key role in facilitating...
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Healthcare Product Support Specialist
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the RoleAs a Healthcare Product Support Specialist, you will play a vital role in delivering exceptional customer experiences with our healthcare software. This position requires a unique blend of technical expertise, communication skills, and a passion for learning.Key ResponsibilitiesFirst-Level SupportProvide timely and effective support for product...
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Product Specialist L1
2 weeks ago
Islamabad, Islamabad, Pakistan IntegCubes Full timeJoin IntegCubes as a Product Specialist L1, and be a key player in supporting and enhancing our software product. As a Product Specialist, you will be at the forefront of customer interactions, ensuring they have a seamless experience with our healthcare software.Provide first-level support to customers on product inquiries and issues.Collaborate with the...
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Product Specialist L1
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a highly skilled Product Specialist L1 to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences with our healthcare software.
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Software Product Specialist
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeAbout the RoleWe are seeking a talented individual to provide technical support for our software products, including the Insignia Library System (ILS).Key ResponsibilitiesProvide phone and email support to troubleshoot user queries.Deliver training to customers, either online or in person, to ensure they get the most out of our software.Conduct quality...
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Cloud Infrastructure Support Specialist
1 week ago
Islamabad, Islamabad, Pakistan Contour Software Full timeAbout Contour Software\Contour Software has experienced rapid growth since its inception, expanding from a dozen employees to over 2,000 staff across three cities in under 14 years.\As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies...
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Product Assistance Specialist
6 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeWe are seeking a Product Assistance Specialist to provide expert technical assistance to customers.Key Responsibilities:Respond promptly to customer inquiries via phone, email, or chat.Assist customers in utilizing specific product features.Analyze and document product malfunctions, including testing different scenarios or simulating user behavior.Update...
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Software Developer
2 weeks ago
Islamabad, Islamabad, Pakistan Insignia Software Full timeInsignia Software is a software solution provider with its head office in Edmonton, Alberta, Canada. Insignia is a leading solution provider for Library Automation System and Student Information System. We are opening a software house in Bahria, Rawalpindi, Pakistan. In phase I we will be hiring 10-20 staff of different skills in early 2024. In phase II we...