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Resolution Services Representative

1 week ago

Lahore, Punjab, Pakistan ibex Full time
About the Role

The Resolution Services Representative will be responsible for resolving customer complaints and concerns in a timely and professional manner. This role requires strong problem-solving skills, attention to detail, and the ability to work in a team environment.

Responsibilities
  • Investigate and resolve customer complaints and concerns
  • Communicate effectively with customers and internal teams
  • Maintain accurate records of customer interactions and resolutions
Requirements
  • Bachelor's degree or equivalent in a relevant field (e.g. communications, business)
  • Excellent written and verbal English communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.