
Senior Cross Border Operations Manager
6 days ago
**Senior Cross Border Operations Manager**
This role oversees and optimizes international logistics and supply chain processes to ensure seamless cross-border e-commerce operations.
Main Responsibilities:
- End-to-end cross-border logistics management for efficient international shipments and customer deliveries.
- Operational workflow optimization to enhance speed, cost-effectiveness, and service quality.
- Development and enforcement of standard operating procedures (SOPs) for high-quality operations.
Logistics & Supply Chain Optimization:
- Collaboration with international logistics providers to streamline shipping processes and reduce costs.
- Monitoring and improving key performance indicators (KPIs), including delivery lead times and loss prevention.
- Driving continuous improvement projects to enhance productivity and scalability.
Cross-Functional Collaboration:
- Close collaboration with commercial teams, customer support, and seller support to resolve operational challenges.
- Partnership with regional teams to implement best practices and align processes across markets.
- Coordination with internal and external stakeholders to enhance operational efficiency.
Requirements & Qualifications:
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (MBA preferred).
- Minimum 5 years of experience in cross-border logistics, international trade, or e-commerce operations.
- Strong understanding of global supply chain management and cross-border shipping regulations.
- Excellent analytical, problem-solving, and strategic planning skills.
- Proven ability to lead cross-functional teams and manage stakeholders across different regions.
- Proficiency in Excel and other analytical tools; experience with logistics software is a plus.
- Strong communication skills with the ability to drive collaboration and influence decision-making.
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